Antonio Cox
MOULTRIE,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Formax Operator-TMV
FPL Of Thomasville
Thomasville, GA
09.2022 - 03.2024
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Kept accurate records of defective units or products.
- Troubleshot equipment to reduce service calls and downtime.
Shift Manager
Burger King
Moultrie, GA
12.2018 - 09.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
McDonald's
Shift Manager
Clearwater Beach, FL
02.2013 - 10.2018
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Assisted other team members to achieve goals.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Trained newly hired employees on routine tasks and customer service.
Education
High School Diploma -
Clearwater High School
Clearwater, FL06.1999
Skills
- Quality Assurance
- Project Management
- Equipment Operation
- Safety Compliance
- Production Work
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Formax Operator-TMV
FPL Of Thomasville
09.2022 - 03.2024
Shift Manager
Burger King
12.2018 - 09.2022
McDonald's
Shift Manager
02.2013 - 10.2018
High School Diploma -
Clearwater High School