Antonio Cox
MOULTRIE,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Formax Operator-TMV
FPL Of Thomasville
09.2022 - 03.2024
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Kept accurate records of defective units or products.
- Troubleshot equipment to reduce service calls and downtime.
Shift Manager
Burger King
12.2018 - 09.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
McDonald's
Shift Manager
02.2013 - 10.2018
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Assisted other team members to achieve goals.
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Trained newly hired employees on routine tasks and customer service.
Education
High School Diploma -
Clearwater High School
Clearwater, FL06.1999
Skills
- Quality Assurance
- Project Management
- Equipment Operation
- Safety Compliance
- Production Work
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Formax Operator-TMV
FPL Of Thomasville
09.2022 - 03.2024
Shift Manager
Burger King
12.2018 - 09.2022
McDonald's
Shift Manager
02.2013 - 10.2018
High School Diploma -
Clearwater High School