Accomplished HVAC-R Journeyman with a proven track record at Willis Mechanical, adept in diagnostics & repair and exceptional customer service. Expert in troubleshooting and electrical control circuits, committed to quality assurance and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
HVAC-R Journeyman
Willis Mechanical
Norcross, GA
04.2018 - Current
Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
Ensured that all safety standards were followed when performing service on HVAC-R equipment.
Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems
Installed new HVAC-R systems in commercial settings, according to manufacturer specifications.
Tested electrical circuits, motors, controls, safety devices and other components of the HVAC system.
Executed preventive maintenance programs for all HVAC systems, including filters, belts, motors, and controls (Trane, Johnson Controls, and Distech).
Performed system diagnostics, troubleshooting, and repairs on commercial and industrial HVAC equipment and various controls.
Lead Technician
CSP
Tucker, USA
01.2011 - Current
Assign tasks, supervise, and report fiscal and personnel status to senior management.
Repair and/or install leather interiors in automobiles.
Install, repair, and troubleshoot electrical components.
Coordinated with vendors to ensure timely delivery of products or services.
Contacted customers prior to date of scheduled installation to verify appointment.
Business Development Representative
Gwinnett Place Ford
Duluth, USA
01.2003 - 01.2004
Scheduled and managed services provided to customers ensuring that all parts needed were in stock upon arrival
Constructed and executed strategic business plans
Served as consultant and liaison between customers and the service department to ensure they were satisfied with our services and products
Assistant Department Manager
Best Buy
Duluth, USA
01.2001 - 01.2003
Supervised a team of 15 employees.
Reduced turnover ratio by transforming an inexperienced sales team into goal-oriented achievers.
Successfully had a 97% inventory sales turnover before the product turned into clearance.
Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
Education
Associate of Applied Science - HVAC-R
Mechanical Trades Institute
Atlanta, GA
08-2022
A.A.S Degree - Air Conditioning Technology
Gwinnett Technical College
Lawrenceville, GA
07.2018
B.S.BA Degree - Business Administration
DeVry University
Decatur, GA
10.2003
Skills
HVAC/R controls and components
Troubleshooting
Diagnostics & Repair
Electrical control circuits
Customer Service and Quality Assurance
Time management
Organizational Skills
Awards
Phi Theta Kappa Academic Honor Society
Technical Certificate of Credit for Air Conditioning Electrical Technician
Technical Certificate of Credit for Air Conditioning System Maintenance Technician
Certification
EPA Universal
Growing and Developing Service Supervisors (MCAA National Education Initiative)
OSHA
Timeline
HVAC-R Journeyman
Willis Mechanical
04.2018 - Current
Lead Technician
CSP
01.2011 - Current
Business Development Representative
Gwinnett Place Ford
01.2003 - 01.2004
Assistant Department Manager
Best Buy
01.2001 - 01.2003
Associate of Applied Science - HVAC-R
Mechanical Trades Institute
A.A.S Degree - Air Conditioning Technology
Gwinnett Technical College
B.S.BA Degree - Business Administration
DeVry University
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