Enthusiastic professional and eager technician trained to handle issues and remain level-headed at all times. Pursuing a position where problem-solving, customer service skills, and the desire to work hard will be appreciated. Responsible technician with top-notch skills in critical thinking and problem-solving. A true leader and a hard worker offering attention to detail. Ready to take on the challenges in an exciting new position.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technician Apprentice
Southern Auto Group, CDJRFA
Norfolk, Virginia
05.2024 - 10.2024
Assisted and inspected vehicle engines, mechanical, and electrical components to diagnose issues accurately.
Repaired or replaced broken parts, components or systems using hand tools and power tools.
Tested parts and systems to ensure they are functioning properly.
Followed checklists to ensure all critical parts were examined.
Removed and replaced fuel tanks, oil pans, clutches, transmissions, axles, and axle seals, and other components when necessary.
Assisted mentor technician with engine removals, truck cab removals, and transmission removals.
Assisted mentor technician with diagnosing check engine light DTCs, vehicle noises, electrical issues, A/C, and many other concerns, as necessary.
Required to maintain 15 minimum flag hours, to evaluate performance and ability to take on harder tasks as a service technician.
Completed paperwork documenting all service activities accurately.
Reviewed work orders and discussed work with supervisors.
Lube Technician
Southern Auto Group, CDJRFA
Norfolk, Virginia
01.2024 - 05.2024
Performed oil changes and lubrication services on a variety of vehicles.
Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems, and other parts of the vehicle.
Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Reviewed completed work and road-tested vehicles.
Class-D Lube Technician
Priority Ford Norfolk
Norfolk, VA
03.2023 - 08.2023
Assisted senior technicians in performing routine maintenance tasks, including oil changes, filter replacements, and fluid checks, contributing to the overall efficiency of the service center.
Developed a keen understanding of various automotive systems and components, enhancing technical knowledge and troubleshooting capabilities.
Conducted thorough inspections of customer vehicles, identifying and reporting any potential issues to senior technicians for further evaluation.
Participated in ongoing training programs to stay abreast of the latest advancements in automotive technology and service procedures.
Demonstrated excellent customer service skills by providing prompt and friendly assistance to customers during their visit, ensuring a positive experience, and increasing customer satisfaction.
Utilized problem-solving skills and technical expertise to efficiently diagnose and repair vehicle issues, ensuring customer satisfaction and maintaining a high level of service quality at all times.
Completed all assigned tasks within the specified time frame, ensuring that customer vehicles are serviced efficiently and in a timely manner.
Pro- Loader
Lowe's Retail Company
Virginia Beach, VA
08.2020 - 02.2021
Moved and lifted heavy loads of merchandise using manual pallet jack equipment.
Organized warehouse and stockroom areas using forklifts and pallet jacks.
Removed all debris and packaging from boxes, and separated them for recycling or disposal.
Performed inventory control, such as counting and stocking merchandise.
Assist customers in loading heavy merchandise into their vehicles.
Ensure the safe and efficient handling of merchandise by following proper manual pallet jack and forklift operating procedures.
Ensure the safety and security of merchandise throughout the loading process to prevent damage or loss.
Provide excellent customer service by assisting customers in finding and selecting the right products for their needs.
Operated forklifts, reach trucks and other power equipment in order to move materials within the warehouse.
Maintain a clean and organized work area to ensure efficient and safe operation.
Aviation Ordnance Technician
United States Navy, USN
Norfolk, Virginia
02.2015 - 07.2020
Inspected, maintained, and repaired mechanical and electrical weapons and ordnance systems on aircraft.
Stowed, assembled, serviced, and loaded weapons and aviation ammunition including mines, torpedoes, missiles, bombs and rockets.
Serviced ammunition releasing and launching devices. Loaded and unloaded supplemental munitions.
Assembled, tested, and maintained air-launched guided missiles.
Supervised and managed the operation of aviation ordnance shops, armories, and stowage facilities.
Diligent Quality Assurance/Safety Observer with a keen eye for detail and a commitment to maintaining high standards of safety and quality in the workplace.
Proficient in conducting regular inspections, audits, and assessments to identify and mitigate potential risks, ensuring compliance with safety protocols and regulations.
Demonstrated ability to provide constructive feedback and implement corrective actions, contributing to a secure and quality-driven work environment.
Provided guidance and instruction to personnel assigned to aviation ordnance duties regarding proper handling techniques for explosives and hazardous materials.
Shipfitter
Huntington Ingalls
Gulfport, MS
07.2014 - 12.2014
Read blueprints and other instructions to determine job specifications.
Lays out and fabricates metal structural parts, such as plates, bulkheads, and frames, and braces them in position within the hull of the ship for riveting or welding.
Locates and marks reference lines, such as center, buttock, and frame lines.
Tack weld clips and brackets in place before permanent welding.
Collaborated with other shipfitters to ensure accurate and efficient fabrication and installation of metal structural parts.
Fit parts together with bolts or weld them into place using electric arc-welding machines.
Inspect completed work for accuracy against blueprint specifications.
Education
Technical Certification - Automotive Mechanics
Tidewater Tech
Norfolk, VA
06-2023
Technical Certification - Welding
Tidewater Tech
Norfolk, VA
08-2021
Some College (No Degree) -
Norfolk State University
Norfolk, VA
Skills
Blueprint reading and fabrication
Oxyacetylene welding Cutting and Brazing
Gas Metal Arc Welding (GMAW)
Gas Tungsten Arc Welding (GTAW)
Advanced Shielded Metal Arc Welding (SMAW)
Flux Cored Arc Welding (FCAW)
Plasma Arc Cutting
Routine vehicle maintenance
Diagnostic and troubleshooting skills
Detail-oriented Quality workmanship
Proactive and Adaptable
Customer service and communication skills
Accomplishments
Navy & Marine Corps Achievement Medal
Navy Good Conduct Medal
National Defense Service Medal
Navy Battle "E" Medal
Global War on Terrorism Expeditionary Medal
Sea Service Deployment Medal
Certificate of Commendation for Conventional Weapons Technical Proficiency Inspection