Antonio De La Cruz, Pharm.D
El Dorado Hills,CA
Summary
Experienced manager, leader, and compassionate healthcare provider with a strong background in retail and hospital pharmacy operations. Consistently surpassing company financial goals and objectives, prioritizing patient-centric healthcare. Skilled in assembling high-performing teams dedicated to achieving strategic and financial targets. Thriving in collaborative, team-oriented environments, successfully working alongside healthcare providers, hospital administration, and retailers in the retail pharmacy industry. Thorough team contributor with exceptional organizational capabilities, adept at handling multiple projects simultaneously while ensuring accuracy. Effective prioritization of tasks and meeting deadlines crucial to success. Compassionate and empathetic approach places patient well-being at the forefront, delivering operational excellence.
Overview
37
37
years of professional experience
Work History
Personal Goal Pursuit in Senior Care
Self-employed
10.2023 - Current
- Conducted in depth research into the senior care industry, analyzing market trends, demographics, and regulatory frameworks to assess a personal goal of acquiring an assisted living facility.
- Evaluated financial performance and operational metrics of 3 California and 3 Arizona homes identifying key drivers for profitability and growth.
- Attended 4 Assisted Living Homes Conferences,gaining insights from industry leaders and networking with operators to understand the challenges and opportunities in the industry.
- Earned Residential Care for the Elderly Administrator Certificate (California),mastering state regulations and operational standards for senior care facilities.
Outpatient Pharmacy Manager
Kaiser Permanente
01.2015 - 10.2023
- Manages the pharmacy operations and services of a high-volume outpatient Medical Office Building ensuring compliance with company, State, Federal, and local laws and regulations
- Trained and developed pharmacy team of 50 team members to improve efficiency, productivity and customer service goals
- Managed the successful implementation of a new pharmacy operating system
- Earned a perfect compliance assessment score
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Developed policies and procedures for effective pharmacy management.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Executive Team Leader
Target Corporation
01.2012 - 01.2015
- Managed the pharmacy operations and services of a mid-volume outpatient community pharmacy ensuring compliance with company, State, Federal, and local laws and regulations
- Trained and developed pharmacy team to improve efficiency, productivity and customer service goals
- Achieved and exceeded company sales and customer service metrics
- Successfully managed the implementation of a new pharmacy operating system
Director of Pharmacy Services and Operations
Sierra Vista Hospital
01.2008 - 01.2012
- Managed the pharmacy operations and services of an acute care psychiatric hospital serving adolescents and adult patients
- Met or exceeded regulatory compliance at all levels of the Federal, The Joint Commission and State regulatory bodies
- Successful completion and compliance of 2 CMS and 3 Joint Commission Surveys
- Key member of the Hospital Leadership team
Director of Pharmacy Operations, Northern Region
Longs Drugs Stores, Inc.
01.2005 - 01.2008
- Managed the pharmacy operations of 6 Districts; over 150 pharmacies
- Participated in the development of financial strategic plans and objectives
- Worked and collaborated with the Northern Regional team to meet or exceed sales goals, script counts, and improvement of top and bottom line profitability
- Successfully opened and met the ROIs of over 25 new pharmacies
- Led the chain in key pharmacy metrics, gross margins and generic utilization and efficiencies
Pharmacy District Manager, Los Angeles Valley and Bakersfield
Longs Drugs Stores, Inc.
01.2002 - 01.2005
- Managed the pharmacy operations of 29 pharmacies in the Los Angeles Valley and Bakersfield market
- Recruited, staffed and opened five 24 hours pharmacies
- Managed budgeting, staffing, expense control, sales, gross margins and customer service for the district
- Collaborated with the District Managers, Store Managers, and Pharmacy managers to ensure total store profitability
Pharmacy Manager
Longs Drugs Stores, Inc.
01.1996 - 01.2002
- Managed the day to day operations of a mid-volume community pharmacy
- Trained and developed pharmacy team to improve efficiency, productivity and customer service
- Ensured pharmacy financial goals and profitability metrics were met or exceeded
- Earned the Pharmacy Excellence Award in the San Diego District
United States Naval Officer
United States Navy
01.1988 - 01.1992
- Intense leadership and managerial training
- Supervised and managed a division of fifty-five sailors in the Engineering Department
- Earned the Surface Warfare Officer's Pin, the Engineering Officer of the Watch qualification, and the Navy Achievement Medal
- Served in Operation Desert Shield and Storm and earned the rank of Lieutenant
Education
Doctor of Pharmacy -
University of California, San Francisco School of Pharmacy
01.1996
Bachelor of Arts - Chemistry
University of California, San Diego Revelle College
01.1988
Skills
- Pharmacy Operations & Clinical Expertise
- Leadership & Team Management
- Strategic Planning & Execution
- Regulatory Compliance (State, DEA, FDA, DSS)
- Process optimization & Cost Reduction
- Data-Driven Decision Making
- Training & Staff Development
Personal Information
Title: Pharm.D
Timeline
Personal Goal Pursuit in Senior Care
Self-employed
10.2023 - Current
Outpatient Pharmacy Manager
Kaiser Permanente
01.2015 - 10.2023
Executive Team Leader
Target Corporation
01.2012 - 01.2015
Director of Pharmacy Services and Operations
Sierra Vista Hospital
01.2008 - 01.2012
Director of Pharmacy Operations, Northern Region
Longs Drugs Stores, Inc.
01.2005 - 01.2008
Pharmacy District Manager, Los Angeles Valley and Bakersfield
Longs Drugs Stores, Inc.
01.2002 - 01.2005
Pharmacy Manager
Longs Drugs Stores, Inc.
01.1996 - 01.2002
United States Naval Officer
United States Navy
01.1988 - 01.1992
Bachelor of Arts - Chemistry
University of California, San Diego Revelle College
Doctor of Pharmacy -
University of California, San Francisco School of Pharmacy
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