Kyleigh Del Manzano
VFC
Colleyville,TX
4
years of professional experience
A versatile customer service worker who has skills in both sales and food services. Excelling at creating a comfortable environment for both customers and associates. Recognized for maintaining a welcoming environment, transactions, keeping calm during stressful rushes and fast learning while always being eager to learn more.
Work History
Retail Associate
1 Year 3 Months- Assisting customers in product selection and provided exceptional service to elevate their shopping experience.
- Operating point-of-sale systems efficiently to facilitate smooth transactions and customer satisfaction.
- Implementing visual merchandising standards to enhance product presentation and drive sales engagement.
- Maintaining a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handling cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Greeting customers, helping to locate merchandise, and suggesting suitable alternatives.
- Answering the phone in a polite and timely manner to properly assist with customers inquiries.
Host
1 Year 5 Months- Greeted and seated guests promptly, ensuring a welcoming environment.
- Training new hosts and other positions on store layout, online system management, customer service standards and procedures.
- Monitored dining area for cleanliness, addressing any issues proactively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
2 Months- Maintained cleanliness and organization of workstations and dining areas.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Delivered food orders promptly to enhance guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely order preparation and accurate delivery.
Education
High School Diploma
- Forensic Psychology
Skills
Reliability
Customer engagement
Positive and engaging demeanor
Cash handling accuracy
Merchandise display
Store maintenance
Approachability
Brand representation
Shelf recovery
Teamwork and collaboration
Problem-solving
Store opening and closing
Timeline
Retail Associate
VFC
05.2025 - CurrentRead More
Host
54th Street Grill & Bar
06.2023 - 11.2024Read More
Cashier
Chick-fil-A
07.2022 - 09.2022Read More
Colleyville Heritage High School
High School Diploma
Read More
University of North Texas
from Forensic Psychology
Read More