Antonio Dones
Walmart
Woonsocket,RI
11
years of professional experience
Proven ability to enhance customer satisfaction and streamline operations, demonstrated during tenure at Walmart through expert stockroom maintenance and effective team collaboration. Skilled in pallet jack operation and possessing strong problem-solving abilities, I consistently ensure optimal store readiness and inventory accuracy, contributing to a positive shopping environment.
Work History
Home Delivery Driver
2 Years 9 Months- Developed strong relationships with customers through courteous and professional communication during deliveries.
- Enhanced customer satisfaction by providing timely and accurate home deliveries.
- Upheld company''s brand image by presenting a professional appearance while interacting with customers during home deliveries.
- Managed inventory tracking on delivery vehicles, ensuring accurate record-keeping for all transactions.
- Completed thorough pre-delivery inspections of packages, ensuring correct items were loaded onto the van before commencing the route.
- Resolved customer complaints and delivery issues promptly, maintaining positive business reputation.
- Demonstrated excellent problem-solving abilities when faced with unexpected challenges such as traffic or weather-related disruptions.
Overnight Stocker,customer Services
2 Years 7 Months- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Cleaning Assistant
8 Months- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.
Education
Skills
Stocking shelves
Stock Rotation
Pallet Jack Operation
Product restocking
Heavy Lifting
Stockroom Maintenance
Shelf Organization
Moving merchandise
Cleaning
Languages
Spanish
Elementary
English
Full Professional
Timeline
Overnight Stocker,customer Services
Walmart
11.2023 - CurrentRead More
Home Delivery Driver
Wayfair
03.2017 - 12.2019Read More
Cleaning Assistant
The Maids
01.2015 - 09.2015Read More
Central High School
Read More