Proven track record in claims investigation and dispute resolution, honed at Allstate Insurance Co, showcasing exceptional insurance policy knowledge and customer service skills. Expert in legal compliance and policy interpretation, significantly mitigating risks and enhancing profitability through strategic claim handling. Demonstrates independent judgment and a commitment to excellence, achieving high client satisfaction rates. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 7 years of experience interviewing specialists, witnesses and claimants to compile information.