Antonio Eggleston
North Charleston,SC
Summary
Dynamic account manager with a proven track record at PepsiCo, excelling in client relations and strategic planning. Enhanced customer satisfaction through tailored sales strategies and effective communication. Skilled in relationship building and team collaboration, driving significant sales growth while fostering long-term partnerships. Committed to delivering exceptional service and optimizing client engagement.
Diligent [Desired Position] with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.
Overview
17
17
years of professional experience
Work History
BCR(large Format Account Mgr)
PepsiCo
03.2022 - Current
- Developed tailored sales strategies that improved client engagement and satisfaction across multiple account portfolios.
- Coordinated cross-functional teams to streamline project execution and enhance product delivery timelines.
- Conducted in-depth customer feedback analysis to identify and address service gaps, leading to improved client relations.
- Negotiated contracts with clients to ensure mutually beneficial terms and foster long-term partnerships.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Grocery Manager
Foodlion Grocery Store
04.2019 - 02.2022
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Salesman
Reyes Beverage Group
06.2016 - 06.2019
- Developed relationships with clients through regular follow-ups and personalized service.
- Conducted market research to identify emerging trends and customer preferences.
- Managed sales pipeline efficiently to ensure timely follow-up on leads.
- Delivered product presentations that highlighted features and benefits to potential clients.
- Collaborated with team members to strategize on lead generation efforts.
- Negotiated contracts effectively to secure favorable terms for the company.
- Trained new sales team members on product knowledge and sales techniques.
- Maintained accurate sales reporting to track performance against targets.
Salesman
Budweiser Of Columbia
10.2008 - 06.2016
- Utilized CRM software to document client interactions and sales activities.
- Identified upselling opportunities during client interactions to maximize revenue.
- Provided feedback on product performance to help improve offerings.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Participated in promotional events to enhance brand visibility and attract new clients.
- Prepared sales forecasts to assist in inventory management and resource allocation.
- Supported marketing initiatives by sharing customer insights and feedback.
- Developed strong client relationships through consistent communication and exceptional customer service.
Education
High School Diploma -
James Island High School
James Island SC05-2003
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Relationship building
- Strategic planning
- Customer relationships
Timeline
BCR(large Format Account Mgr)
PepsiCo
03.2022 - Current
Grocery Manager
Foodlion Grocery Store
04.2019 - 02.2022
Salesman
Reyes Beverage Group
06.2016 - 06.2019
Salesman
Budweiser Of Columbia
10.2008 - 06.2016
High School Diploma -
James Island High School