Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Courier
Sanders Italian Ice
Fort Worth, TX
04.2015 - Current
Organized delivery routes for maximum efficiency.
Provided excellent customer service when delivering items to customers' homes or businesses.
Ensured food was delivered within specified time frames and kept hot and cold items at appropriate temperatures during transit.
Verified payment information prior to leaving the restaurant, such as checking credit cards against IDs or collecting cash payments.
Resolved any issues that arose during deliveries, including incorrect orders or late arrivals.
Loaded food into vehicle carefully and securely using proper lifting techniques in order to prevent damage or spillage during transit.
Adhered strictly to health codes when handling food items throughout the entire process of pick-up, transport, and drop-off.
Stocked vehicle with necessary supplies prior to beginning shift.
Medical Courier
ATS Transportation Services
Fort Worth, TX
12.2020 - 08.2023
Maintained a clean and organized vehicle interior.
Recorded accurate mileage for each delivery route.
Delivered medical supplies and equipment to healthcare facilities.
Ensured timely pick up and delivery of packages within designated time frames.
Managed multiple routes concurrently while meeting all deadlines.
Communicated effectively with customers regarding status updates of their shipments.
Adhered to HIPAA regulations when handling sensitive materials.
Utilized GPS navigation technology for efficient routing of deliveries.
Responded quickly to any changes or requests from dispatch personnel.
Picked up medical specimens from local care providers for delivery to laboratory.
Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Communicated customer complaints, requests and feedback to company management.
Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Courier Contractor
Bell Textron
Grand Prairie, TX
02.2018 - 10.2020
Verified the contents of inventory loads against shipping papers.
Followed appropriate safety procedures for transporting hazardous materials.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
Ensured proper loading techniques were used to secure freight safely during transport.
Reported delays due to weather conditions or heavy traffic delays encountered during scheduled runs.
Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
Education
Associate of Arts -
Baylor University
Waco, TX
04-1998
Certification
Certificate Bloodborne Pathogen Exposure Control
Certificate Chemotherapy { Hazardous} Drug Transportation
Yellow belt certificate
Texas A&M Hazmat training certificate
Timeline
Medical Courier
ATS Transportation Services
12.2020 - 08.2023
Courier Contractor
Bell Textron
02.2018 - 10.2020
Food Courier
Sanders Italian Ice
04.2015 - Current
Associate of Arts -
Baylor University
Certificate Bloodborne Pathogen Exposure Control
Certificate Chemotherapy { Hazardous} Drug Transportation