Antonio Espino
San Antonio,TX
Summary
Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Licensed Realtor
Jp & Associates Realtors
10.2019 - Current
- Residential and Commercial Real Estate sales
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
CSA
Southwest airlines
10.2017 - 09.2023
- Customer Service Ticket counter, Gates and Baggage Operation
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
- Maintained a clean and organized store environment for optimal customer experience.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Utilized CRM systems to track customer interactions as well as manage follow-ups for potential leads.
- Connected with customers by listening to concerns and answering questions.
- Ensured compliance with all company policies regarding refunds or exchanges while providing excellent communication skills towards upset customers.
Licensed Realtor
Keller Williams Realty
07.2015 - 09.2021
- Residential and Commercial Real Estate Sales
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
CS&S
Southwest airlines
02.2017 - 10.2020
- Customer Service Reservations Bilingual Department
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
General Manager
Sonterra Auto Group
09.2010 - 08.2015
- Used Car Dealership., Customer Service, accounting, acquisitions, sales and internet.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Licensed Realtor
Century 21 Scott Myers Realtors
07.2014 - 07.2015
- Residential and Commercial Real Estate Sales
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
General Manager
Gunn Buick-GMC
12.2008 - 08.2010
- New and Used Car Dealership., Customer Service, accounting, acquisitions, sales and internet.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Sales Director
BBB Auto Sales
11.2007 - 10.2008
- Used Car Dealership., Customer Service, accounting, acquisitions, sales and internet.
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Utilized consumer trends to shape sales approaches.
- Hired, trained and built high-performing team of sales representatives.
- Boosted profits through effective supervision of entire sales department.
- Executed strategic plans for growth and new acquisitions.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
Sales Directory
Red McCombs Superior
02.2005 - 10.2007
- New and Used Car Dealership., Customer Service, accounting, acquisitions, sales and internet.
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Utilized consumer trends to shape sales approaches.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Improved forecasting accuracy by using data-driven insights to inform decision-making processes around inventory management and resource allocation.
- Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
- Solved complex problems to increase sales effectiveness and streamline business direction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed team of sales representatives, providing guidance, coaching and support.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Education
Associate of Science - Business Administration And Management
Hallmark University
San Antonio, TX04.2002
GED -
Homer Hanna High School
Brownsville, TX05.1986
Skills
- Word
- Excel
- Power Point
- Excellent Customer Service
- Excellent People Skills
- Public Speaking
- Attention to detail
- Multitask
- 100% Bilingual in Spanish and English
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Negotiation
- Database Management
- Sales negotiation
- Market Research
- Local area familiarity
- Buyer representation competence
- Business Development
- Marketing Coordination
- Property Valuation Expertise
- Leasing and sales
- Pricing negotiation
- Property Research
- Real estate law understanding
- Expert market knowledge
- Home staging proficiency
- Multilingual Communication
- Sales Development
- Property tours and inspections
- Seller representation aptitude
- Works well independently
- Strong organizational skills
- Client-oriented
- Client management
- Highly Professional
- Contract Preparation
Activities
My passion for people and human relationships drives me to build long-lasting relationships, I enjoy talking to people from different backgrounds and cultures so I can learn about them. I volunteer at my church to lead life groups and help families live a better life. My hobbies are my family and everything related to spending time with them. I take pride in my profession every day as it's extremely important to me to show the world my core values by being successful by doing so.
Languages
Spanish
Native or Bilingual
Timeline
Licensed Realtor
Jp & Associates Realtors
10.2019 - Current
CSA
Southwest airlines
10.2017 - 09.2023
CS&S
Southwest airlines
02.2017 - 10.2020
Licensed Realtor
Keller Williams Realty
07.2015 - 09.2021
Licensed Realtor
Century 21 Scott Myers Realtors
07.2014 - 07.2015
General Manager
Sonterra Auto Group
09.2010 - 08.2015
General Manager
Gunn Buick-GMC
12.2008 - 08.2010
Sales Director
BBB Auto Sales
11.2007 - 10.2008
Sales Directory
Red McCombs Superior
02.2005 - 10.2007
Associate of Science - Business Administration And Management
Hallmark University
GED -
Homer Hanna High School
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