Antonio Espinoza
Goodyear,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Supervisory Special Agent
Joana's Cleaning Service
03.2000 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Communicate with clients and employees concerning job and tasks.
- General cleaning and sanitizing
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
A/C Technician
Chasroberts A\C Plumbing
10.2021 - 03.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Wrote and revised maintenance procedures.
- Worked with diverse types of weather and ground conditions.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
Independent Distributor
Holsum Bakery
09.2002 - 01.2015
- Communicated with suppliers daily about inventory needs and sales success.
- Increased overall sales by 20% through effective displays and merchandising.
- Reviewed customer information to suggest best products for specific needs and maintain 100% return customer rate.
- Kept detailed track of product sales and changing markets to increase personal revenue by 30%.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained records of sales and customer information to support accuracy.
- Maintained positive relationships with customers to promote continued business opportunities.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered orders to customers to drive full satisfaction.
- Stocked shelves and loaded orders to prepare deliveries.
- Processed payments, made change, and provided receipts.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Developed strong customer base through efficient and reliable service.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Assisted with sorting and organizing stockroom items.
- Implemented policies and procedures across warehouse and shipping platforms.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Education
No Degree - A/C Technician
R.S.I
Phoenix, AZ08.2021
High School Diploma -
Le Grand High School
Le Grand, CA06.1995
Skills
- Information Verification
- Critical Thinking
- Routine Inspections
- Client Relationships
- Active Listening
- Company Standards
- Service Delivery
- Best Practices
- Quality Standards
- Incident Response
- Customer Satisfaction
- Safety Awareness
- Operational Standards
- Desktops, Laptops and Mobile Devices
- Improve Performance
- Resolving Complaints
- Driver Routing
- Productivity Performance
- Mentoring
- Unit troubleshooting
- Equipment calibration
- Reading blueprints
- Completing charging
- System Tune Up
- Continuity Testing
- System Maintenance
- System Balancing
Certification
E.P.A Certified
Languages
Spanish
Native or Bilingual
Timeline
A/C Technician
Chasroberts A\C Plumbing
10.2021 - 03.2023
Independent Distributor
Holsum Bakery
09.2002 - 01.2015
Supervisory Special Agent
Joana's Cleaning Service
03.2000 - Current
No Degree - A/C Technician
R.S.I
High School Diploma -
Le Grand High School
Similar Profiles
Priscilla AnimPriscilla Anim
Waiterers at Joana's Food JointWaiterers at Joana's Food Joint
Kenneth SilvaKenneth Silva
Guitar/Drum Instructor at Joana's Music StudioGuitar/Drum Instructor at Joana's Music Studio
Patricia MaGeePatricia MaGee
Lead Manager at The Cleaning Lady's Residential Cleaning ServiceLead Manager at The Cleaning Lady's Residential Cleaning Service