Antonio Fernandez
Atlanta,GA
Summary
Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising. Meticulous merchandising professional adept in merchandising plan development and seasonal promotions illustrated over within the visual Merchandiser role. Creative and hardworking with demonstrated success in driving sales through artistic visual displays. Effective merchandising professional bringing demonstrated success in leveraging visual display prowess to express brand vision. Over 5 years of fashion industry experience. Quick-learning and creative with aptitude for surmounting challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Backroom Team Member/Merchandise Coordinator
HomeGoods, TJX Companies
11.2023 - 04.2024
- Promoted a positive team atmosphere by maintaining open communication channels, offering assistance when needed, and actively contributing to group discussions and problem-solving sessions.
- Maintained a strong work ethic, consistently arriving on time and demonstrating reliability throughout tenure as a Backroom Team Member.
- Created business-specific strategies to streamline backroom procedures.
- Contributed to store profitability by minimizing shrinkage through proper handling of merchandise and vigilance against theft.
- Streamlined product retrieval process for sales associates, resulting in faster customer service and improved satisfaction rates.
- Assisted with inventory audits to maintain accurate stock levels and minimize discrepancies.
- Supported sales floor operations during peak hours to provide exceptional customer service when needed.
- Maintained a clean and organized workspace, ensuring a safe working environment for all employees.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Stocked designated items on shelves, end caps and displays.
- Monitored and analyzed sales records and consumer purchasing trends.
- Increased sales by effectively coordinating merchandise displays and promotional materials.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Visual Merchandising Assistant
American Eagle Outfitters, Inc
11.2022 - 11.2023
- Enhanced store sales by creating visually appealing merchandise displays and window installations.
- Developed eye-catching in-store promotions for seasonal products, driving customer engagement and increasing revenue.
- Managed inventory and stock levels, ensuring optimal product availability for customers.
- Conducted regular store walkthroughs to ensure compliance with visual merchandising standards, making necessary adjustments as needed for a cohesive aesthetic.
- Maintained clean and organized back-of-house storage areas, streamlining daily restocking operations for efficiency.
- Supported cross-functional teams during busy retail seasons by providing additional assistance in other departments as needed, ensuring a seamless customer experience.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
- Completed cycle counts and monthly inventory.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
Front of House Manager
Chic-Fil-A
01.2023 - 08.2023
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Reduced shipping errors by closely monitoring inventory and conducting regular audits.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Shift Leader
Chick-fil-A
09.2022 - 11.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Food Safety Specialist,
Chick Fill A
09.2021 - 09.2022
- Enhanced food safety compliance by conducting thorough inspections and audits of food establishments.
- Reduced foodborne illness outbreaks by implementing effective prevention strategies and monitoring procedures.
- Developed comprehensive training programs for staff, resulting in improved understanding of food safety regulations and practices.
- Collaborated with public health officials to address food safety concerns, ensuring timely resolution of issues.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Monitored and enforced adequate supply and material inventory.
- Ordered parts and maintained adequate inventory.
- Maintained cleaning supplies inventory, and replenished depleted items.
- Kept inventory levels in line with expected demands.
- Streamlined inventory management by implementing efficient tracking systems.
- Maintained accurate inventory counts through diligent record-keeping and use of inventory software systems.
- Used barcode scanner to inventory material into database.
- Tracked receipts, employee hours, and inventory movements.
- Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
- Implemented inventory control measures to monitor supplies, prevent stockouts, and minimize excess inventory costs associated with logging operations.
Warehouse Associate
Forward Air Solutions
11.2020 - 02.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated RF scanners to track merchandise and verify contents of containers.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Resident Assistant
Clayton State University
01.2019 - 05.2020
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Collaborated with campus security to maintain a safe living environment for all residents.
- Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.
- Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
- Ensured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.
- Participated in ongoing professional development opportunities to enhance skills and stay current with best practices in higher education and student affairs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
- Responded to student inquiries and concerns, offering support and guidance.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Helped develop and implement programs to foster community growth and development.
- Solved grievances and complaints by collaborating with residents.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries in compliance with Resident assistant programming and events.
- Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.
- Sorted and delivered materials to different work areas and staff.
Brand Ambassador
Forever 21
11.2018 - 01.2019
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Adhered to company guidelines on rotation procedures, ensuring that perishable items were stocked appropriately to minimize spoilage.
- Supported smooth store operations by promptly stocking shelves during peak hours.
- Maintained ongoing communication with supervisors regarding any challenges or successes encountered during daily tasks.
- Improved warehouse space utilization by effectively organizing merchandise storage areas.
- Demonstrated adaptability by covering various responsibilities when needed, such as cashiering or assisting customers on the sales floor.
- Collaborated with team members to complete large shipments quickly and efficiently.
- Streamlined backroom organization for increased efficiency and easier access to products.
- Received incoming merchandise and stored in correct stock locations.
Education
Master of Arts - Strategic Leadership Development
Clayton State University
Morrow, GA12.2025
Bachelor of Arts - Fine Arts
Clayton State University
12.2020
Associate of Arts - Psychology
University of Phoenix
11.2016
Skills
- Space Planning
- Microsoft Office
- Customer Engagement
- Problem-solving
- Floor set execution
- Store layout
- Shipping and receiving
- Inventory Counts
- Warehouse Operations
- Warehouse Organization
- Attention to detail
- Training and development
- Analytical skills
- Project management
- Overstock Management
- Workload Planning
- Employee Coaching
- Guest Engagement
- Merchandise Flow
- Customer Service
- Loading and unloading
- Workplace Cleanliness
- Order Picking
- Teamwork and Collaboration
- Product Merchandising
- Decision-Making
- Motivated Team Player
- Attention to Detail
- Quick Learner
- Time Management
- Stocking
- Pick lists
Certification
ServeSafe Certified
Ordained Minister
Timeline
Backroom Team Member/Merchandise Coordinator
HomeGoods, TJX Companies
11.2023 - 04.2024
Front of House Manager
Chic-Fil-A
01.2023 - 08.2023
Visual Merchandising Assistant
American Eagle Outfitters, Inc
11.2022 - 11.2023
Shift Leader
Chick-fil-A
09.2022 - 11.2022
Food Safety Specialist,
Chick Fill A
09.2021 - 09.2022
Warehouse Associate
Forward Air Solutions
11.2020 - 02.2021
Resident Assistant
Clayton State University
01.2019 - 05.2020
Brand Ambassador
Forever 21
11.2018 - 01.2019
Master of Arts - Strategic Leadership Development
Clayton State University
Bachelor of Arts - Fine Arts
Clayton State University
Associate of Arts - Psychology
University of Phoenix