Antonio Frias
San Francisco
Summary
Dynamic AV Technician with a proven track record at LinkedIn, delivering seamless hybrid meetings and providing exceptional technical support. Expert in audiovisual setup and troubleshooting, with strong client relations skills. Successfully managed over 100 conference rooms monthly, ensuring optimal performance and enhancing user experience through effective collaboration and problem-solving.
Overview
7
7
years of professional experience
Work History
AV TECHNICIAN
LINKEDIN
Sunnyvale
02.2025 - 03.2026
- Deliver seamless hybrid and in-person meetings across 100+ conference rooms monthly; set up, test, and troubleshoot AV/VC systems (cameras, microphones, speakers, displays) and platforms (Zoom, Microsoft Teams).
- Provide on-site and on-demand technical support for employees and events; assist with live production.
- Partner with IT and Facilities to maintain conference-room technology, resolve tickets, and document issue trends.
- Diagnosed issues with cabling, routing, signal flow or other technical aspects of audio system setup.
- Mixed and balanced sound levels for live events using variety of audio equipment.
SALES ASSOCIATE MANAGER
T-MOBILE
San Francisco
12.2022 - 01.2025
- Led and trained team members, fostering a collaborative, customer-centric culture.
- Served 20-30 customers daily; resolved inquiries and escalations and processed transactions using Tapestry.
- Documented issues, tracked resolutions, and communicated updates to customers and leadership.
- Managed inventory levels, ensuring timely restocking of popular devices and accessories.
SALES REPRESENTATIVE
AT&T
San Francisco
04.2019 - 10.2021
- Executed promotional strategies and campaigns to drive sales.
- Trained new representatives on product knowledge and customer engagement.
- Managed customer relationships and generated performance reports.
Education
CERTIFICATE - INFORMATION TECHNOLOGY
Year Up United Online
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
City College of San Francisco
Skills
- Audiovisual setup and maintenance
- Troubleshooting and diagnostics
- Technical support
- Client relations
- Hardware expertise
- Team collaboration
- Live streaming
- Video conferencing
- Equipment testing
- Microphone techniques
- Audio mixing
- PC and Mac operating systems
References
References available upon request
Timeline
AV TECHNICIAN
LINKEDIN
02.2025 - 03.2026
SALES ASSOCIATE MANAGER
T-MOBILE
12.2022 - 01.2025
SALES REPRESENTATIVE
AT&T
04.2019 - 10.2021
CERTIFICATE - INFORMATION TECHNOLOGY
Year Up United Online
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
City College of San Francisco