Antonio Fueri
Southfield
Summary
With a solid background in customer service, scheduling, and healthcare operations, I excel at multitasking, troubleshooting, and helping the team run smoothly. My experience spans both healthcare and insurance sectors, where I focus on improving processes and making things work more efficiently for everyone.
Overview
10
10
years of professional experience
Work History
Provider Services Specialist / Resource Scheduler / Onsite Support Specialist
Caduceus Health
10.2020 - Current
- Handled credentialing tasks and registered provider groups across various insurance platforms, maintaining accuracy and compliance.
- Created and managed over 200 physician appointment schedules, coordinating with clinic managers to adjust and optimize schedules.
- Trained new hires on Athena Electronic Health Records and provided ongoing support to front desk staff at multiple clinics.
- Verified insurance details, processed front-end claims, and partnered with clinic managers to resolve claim errors and ensure smooth operations.
LDU Processor / Total Loss Processor
Allstate Insurance Company
01.2018 - 10.2020
- Supported LDU adjusters by obtaining police reports, identifying unknown claimants, and assisting with subrogation processes.
- Managed total loss claims, coordinating with customers, lien holders, and total loss lots to ensure proper documentation and timely processing.
- Handled mini-tort claims, answered inquiry calls, and maintained inventory lists for multiple MCOs.
- Performed manual banking tasks and filed documentation to support Total Loss Service Representatives.
Eyewear Consultant
Henry Ford OptimEyes
02.2015 - 05.2020
- Delivered high-quality customer service by assisting clients with eyewear selections and processing orders efficiently.
- Managed inventory and ensured smooth operation within the assigned section.
Education
Certificate of Completion - Graphic Design
SPECS HOWARD SCHOOL OF MEDIA ARTS
01.2014
Skills
- Expertise in Athena Electronic Health Records
- Strong organizational and multitasking abilities
- Medical claims processing and insurance verification
- Schedule management and optimization
- Excellent customer service and communication
- Proficient in Microsoft Office Suite and data entry
- Data analysis proficiency
LANGUAGES
English (Fluent)
Timeline
Provider Services Specialist / Resource Scheduler / Onsite Support Specialist
Caduceus Health
10.2020 - Current
LDU Processor / Total Loss Processor
Allstate Insurance Company
01.2018 - 10.2020
Eyewear Consultant
Henry Ford OptimEyes
02.2015 - 05.2020
Certificate of Completion - Graphic Design
SPECS HOWARD SCHOOL OF MEDIA ARTS
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