Anthony Gonzalez

• Assist Engineers in setting up and performing metering test cases, electrical designs, and programming of meters
• Assist Engineering Technicians in daily operations tasks, reports, and research of meters on the AMI network
• Ability to learn both the operations and engineering side of metering as it relates to the AMI network

• Oversee all aspects involved in daily operations
• Assist with merchandising and product launches to help meet and exceed sales objectives
• Develop relationships with customers to seamlessly resolve issues, handle complaints and requests for new products/services
• Research and update customer account information, including explaining bill and transaction details
• Greet and aid customers have via phone or in person

⦁ Answered phones and greeted guests

⦁ Entered student applications into computer databases

⦁ Scheduled students GED classes, parenting programs and nutrition classes

⦁ Completed all clerical responsibilities such as data entry, filing and collating documents, etc