Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Antonio Guzman

Antonio Guzman

Cicero

Summary

Dynamic professional with expertise in logistics planning and time management, consistently exceeding performance metrics at Target. Proven ability to enhance customer satisfaction through strategic shipping coordination and effective communication. Demonstrated adaptability in fast-paced environments, fostering seamless collaboration and driving company success. Skilled in creative vision and garment construction, contributing to innovative solutions and growth.

Overview

2
2
years of professional experience

Work History

Fulfillment Expert

Target
09.2024 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.

Retail Sales Associate

Vans
10.2023 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

Associate of Arts - Engineering

Morton College, Cicero, IL
05-2028

Skills

  • Packing expertise
  • Logistics planning
  • Shipping coordination
  • Warehouse operations
  • Returns handling
  • Time management
  • Product packaging
  • Loading and unloading
  • Creative vision
  • Pattern making
  • Fashion design
  • Tailoring expertise
  • Garment construction

Accomplishments

  • Achieved 100% by completing all fulfillment orders with accuracy and efficiency.
  • Collaborated with team of 4 in the development of lowering the number of INF's.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

Spanish
Full Professional
English
Native or Bilingual

Interests

  • Supporting STEM education initiatives and mentorship programs
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Fashion
  • Photography
  • Blogging
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate

Timeline

Fulfillment Expert - Target
09.2024 - Current
Retail Sales Associate - Vans
10.2023 - 07.2024
Morton College - Associate of Arts, Engineering

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