Detail-oriented professional with 10+ years of experience and a proven knowledge of customer service. Operating policies & procedures, as well as general management experience.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Robotics Intern
Amazon Robotics
Smyrna, Tennessee
03.2022 - 04.2025
Collaborated with engineers to design and test robotic systems.
Analyzed data from robotic operations to identify areas for improvement.
Assisted in assembling robotic components for operational efficiency.
Conducted routine maintenance on robotic machinery to ensure proper function.
Health Inspector
Georgia Department of Public Health
Atlanta, GA
02.2019 - 01.2020
Evaluated restaurant cleanliness and order, ensuring compliance with health standards.
Ensured the safety of employees in the workplace.
Prevented the occurrence of injury, illness and unexpected death in the workplace.
Mitigated risks of injury, illness, and fatalities in workplace through proactive safety measures.
Assessed physical, biological, and chemical hazards, safeguarding employees and guests from potential harm.
Delivered exceptional customer service.
Reason For Leaving – Relocated to a different state.
General Manager
Charleys Philly Steaks
Dunwoody, GA
02.2017 - 11.2018
Managed shifts and processed cash deposits to ensure smooth operations.
Maintained accurate inventory records., truck orders, hired and trained and fired.
Managed profit and loss statements., Processed employee payroll accurately., daily sales goals and weekly sales goals. statement knowledge.
Ensured compliance with OSHA and food regulations, maintained store safety, ordered supplies, and created crew and manager schedules.
Scheduled crew meetings.
Reason For Leaving- look for better opportunity with a company.
CCA- City Carrier Assistant/Supervisor
United States Postal Service
Atlanta, GA
03.2011 - 02.2017
Organized incoming mail and packages by category and destination.
Delivered important packages by certain times.
Delivered important packages within specified timeframes.
Supervised CCA, RCA, and ARC; scheduled and trained team members.
Resigned due to personal circumstances following a car accident.
Education
Associate's degree - Biology
Western Kentucky University
Bowling Green, KY
High school diploma or GED - Biology, business management