Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Terri Hilton

Kingstree,SC

Summary

Dedicated healthcare professional with a proven track record of delivering exceptional patient care and support. Known for upholding high standards, ensuring patient comfort, and efficiently completing tasks. Demonstrates a strong commitment to teamwork, adaptability, and achieving positive outcomes. Proficient in patient communication, basic medical procedures, and maintaining a clean, safe environment. Reliable, flexible, and poised to meet evolving demands in the healthcare field.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CNA - Certified Nursing Assistant

Carlyle Senior Care
Kingstree, SC
05.2024 - Current
  • Provide quality nursing care to residents in a environment that promotes their rights, dignity, freedom of choice and individuality
  • Assists in maintaining a safe, neat, and clean environment, and reports environmental deficiencies to the charge nurse
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Stocker

Food Lion
09.2023 - 05.2024
  • Performed inventory control, such as counting, and stocking merchandise.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Greeted store customers and discussed needs.

Packaging Assistant

UPL
Kingstree, SC
08.2023 - 12.2023
  • Assisted in troubleshooting equipment issues, minimizing downtime, and maximizing overall efficiency in the workplace.
  • Maintained a clean and organized work environment to enhance productivity and safety standards.
  • Coordinated with cross-functional teams on projects involving complex packaging processes or unique product requirements.
  • Operated various packaging equipment, ensuring timely completion of tasks and minimal downtime.
  • Increased production output with streamlined workflows and effective time management.
  • Trained new Packaging Assistants on company protocols and best practices for efficient performance.

Picker/Packer/Stocker

Tupperware
Hemingway , SC
01.2023 - 08.2023
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

Direct Support Professional

SCDDSN Pee Dee Center
Florence, South Carolina
05.2022 - 09.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Warehouse Associate

Tupperware
Hemingway , SC
01.2022 - 05.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.

Direct Support Professional

Broadstep Academy
Kingstree, South Carolina
03.2021 - 01.2022
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Human Service Assistant II

DDSN- Pee Dee
Florence, South Carolina
03.2019 - 04.2021
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.

Front Line Residential Staff

Willowglen Academy South Carolina
Kingstree, South Carolina
11.2012 - 03.2019
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Human Service Assistant

Florence County Board of Disabilities
Florence, SC
06.2016 - 01.2017
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
  • Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
  • Supported clients in achieving personal goals through regular meetings, goal setting, and progress tracking.

Behavior Therapist

Pine Grove Inc
Elgin , South Carolina
05.2009 - 08.2010
  • Established trusting relationships with clients, providing a foundation for successful behavioral change.
  • Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
  • Implemented educational programming by teaching self-help, communication and personal care skills.

Education

Bachelors of Arts - Sociology

Claflin University
Orangeburg, SC
05.2008

Skills

  • Medication
  • Nursing assistant
  • Direct support
  • Tutoring
  • Residential cleaning
  • Sales
  • Experience with children

Certification

  • Forklift Certification
  • First Aid Certification
  • CNA, 09/01/24, 09/01/26
  • State Tested Nursing Assistant

Additional Information

Knowledge of office practices and procedures, Strong attention to detail, Excellent analytical, organizational and communication skills, Proven ability to prioritize and handle multiple tasks in a challenging environment, Proficient in Microsoft Suite

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

CNA - Certified Nursing Assistant

Carlyle Senior Care
05.2024 - Current

Stocker

Food Lion
09.2023 - 05.2024

Packaging Assistant

UPL
08.2023 - 12.2023

Picker/Packer/Stocker

Tupperware
01.2023 - 08.2023

Direct Support Professional

SCDDSN Pee Dee Center
05.2022 - 09.2022

Warehouse Associate

Tupperware
01.2022 - 05.2022

Direct Support Professional

Broadstep Academy
03.2021 - 01.2022

Human Service Assistant II

DDSN- Pee Dee
03.2019 - 04.2021

Human Service Assistant

Florence County Board of Disabilities
06.2016 - 01.2017

Front Line Residential Staff

Willowglen Academy South Carolina
11.2012 - 03.2019

Behavior Therapist

Pine Grove Inc
05.2009 - 08.2010

Bachelors of Arts - Sociology

Claflin University