Summary
Overview
Work History
Education
Skills
Timeline
Generic
Antonio Hunter

Antonio Hunter

Simpsonville,SC

Summary

Dynamic and seasoned HR Professional with extensive experience in managing complex HR operations and systems for a global workforce. Proficient in SAP SuccessFactors for data management, ensuring high accuracy and compliance in employee records. Demonstrated expertise in resolving technical issues through the ServiceNow portal and leading significant HR projects, including the rollout of new onboarding platforms and managing large-scale data migrations during company acquisitions.

Skilled in collaborating with IT departments to enhance system integrations and access management using tools like SailPoint and Okta, significantly improving system reliability and user independence. Adept at overseeing comprehensive HR functions including recruitment, payroll, benefits administration, and compliance across multiple locations. Proven ability to implement and manage recruitment processes for over 60 locations, filling critical positions swiftly and efficiently.

Excel in mediating between various departments and levels of management to ensure smooth HR operations and adherence to regulations. Committed to fostering strong relationships with all stakeholders, providing exceptional support, and driving continuous improvement in HR practices. Known for a hands-on approach in training and development, enhancing employee satisfaction and performance through strategic guidance and support.

Overview

11
11
years of professional experience

Work History

Human Resources Operations Specialist

Hubbell
03.2023 - Current
  • Data Management: Spearhead the management and validation of employee data for a global workforce using SAP SuccessFactors, ensuring accuracy and compliance across all records.
  • Ticket Resolution: Efficiently handle and resolve issues through the ServiceNow portal, providing timely support and solutions to employee inquiries and system challenges.
  • Project Leadership: Lead critical HR projects, including the successful rollout of a new onboarding platform across U.S. and International locations. Conduct comprehensive testing and coordinate with HR teams globally to enhance user experience and system functionality.
  • Data Migration: Direct the data integration process for company acquisitions, managing the migration of 50 to 1,000 employees per acquisition. Oversee cross-departmental collaboration to ensure seamless integration into existing HR systems.
  • IT Collaboration: Partner closely with the IT department to manage access controls and system integrations using tools like SailPoint and Okta. Conduct system tests and troubleshoot access issues, enhancing system reliability and user self-sufficiency.

Operations Manager

Hunter Family Trucking LLC
05.2021 - 03.2023
  • Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
  • Dispatched information to service providers to schedule freight movement.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Cultivated carrier relations and tracked financials to verify optimum performance.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.

Benefits Specialist

Interim Healthcare of the Upstate
04.2020 - 05.2021
  • Oversaw enrollment of new employees and company-wide yearly enrollment period.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
  • Checked accuracy and completeness of benefits applications and documents.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded employee satisfaction by finding creative solutions to problems.
  • Handled day-to-day employee questions regarding HCM systems, benefits, payroll, and other HR concerns.
  • Managed weekly HSA contributions and job changes, including bonuses, salary adjustments.

HR Generalist

The Salvation Army Divisional HQ
03.2019 - 04.2020
  • Modifying fields postings to meet TSA standards.
  • Troubleshooting and establishing user accounts.
  • Mediating review process between field and THQ.
  • Background Checks - Accurate & Sterling System.
  • Gather and Provide THQ with AAP and EE0-1 reports.
  • Ensure all background documents meet THQ standards.
  • Mediate Compensation process between field and THQ.
  • Implement and Manage recruitment process for 60 locations.
  • Multi-tasked to fill 8 in-house positions over the span of 3 month.
  • Ensure field understands each step of the process, as it unfolds.
  • Worked with THQ to update recruitment standards for the division.
  • Work with THQ to ensure division is up to speed on new software.
  • Help field identify and manage steps of getting positions review at THQ.
  • Provided hands-on training for the field to help maximize candidate pool.
  • Handles a high volume of daily employee inquiries via phone calls and email.
  • Working with THQ to provide field with a bank of up-to-date Job Descriptions.
  • Coordinate with Payroll to ensure employees are paid, deducted, and taxed correctly.
  • In-house recruitment tasks included screening, scheduling/conducting interviews, working with department personal to draft offer letter.
  • When necessary, mediate offer negotiations.
  • Create jobs and positions within the Compensation module, to allow field to hire for the appropriate job title.
  • Provide desktop support and report management to corps. Until they are brought up to speed on processes and procedures.
  • Working with field officers to review the recommended pay grade as it relates to their local job market and operational flexibility.

Benefits Coordinator

The Salvation Army Divisional HQ
02.2017 - 03.2019
  • Review termination reports provided by employee changes.
  • FMLA validations through web-based software and Federal Regulations.
  • Trained field on benefit process and conducted orientations for new hires.
  • Trusted to managed and administer benefits for 60 locations as a new hire.
  • Prioritize and manage all THQ concerns that are benefits and pension related.
  • Understand and work through AIG's process to better support our employees.
  • Handled high volume of daily questions that arose via phone calls and emails.
  • Condense the self-enrollment process in Ceridian to better support our Hierarchy.
  • Became point person for AIG/Valic, throughout the implementation process and beyond.
  • Redesigned Excel billing invoice process to streamline the process for HR and Finance.
  • Provided Dayforce/SAP reports and coordinated with Divisional Chief and Assistant Accountant to completed quarterly pension report.

HR Coordinator

The Salvation Army Divisional HQ
11.2016 - 02.2017
  • Processed all documentation for new hires and terminations.
  • Performed customer service functions by answering employee requests and questions.
  • Provided administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.
  • Ensured all Company policies and procedures are implemented and updated, in accordance with federal, state and local laws and regulations.
  • Assisted with Human Resource functions during on-boarding process (recruitment, training, and hiring); conducted refresher training for current employees.
  • Provided first-level support on compensation, benefits, payroll and employee relation issues.
  • Developed comprehensive excel spreadsheets for various departmental projects as requested.
  • Maintained HRIS database of employee payroll information, new hires, terminations, transfers, promotions, and benefit rates updates.
  • Generated reports for major departments on a variety of human resources data including but not limited to headcounts, merit increases, open requisitions, leave reports, and benefits coverage.

Assistant Manager

Shoe Dept. Encore
04.2014 - 11.2016
  • Addressed customer inquiries and resolved complaints.
  • Demonstrated the ability to manage employees along with day-to-day operations.
  • Received training in conflict management and negotiation.
  • Conducted new hire interviews after viewing a series of applications.

Education

BA - Human Resource Diversity and Development

University of Toledo
Toledo, OH

Associates - Business Administration

Owens Community College
Perrysburg, OH

Skills

AAP
UKG
Gusto
OKTA
OSHA
EEO-1
Gemini
COBRA
Xlookup
SailPoint
ChatGPT
Mediation
SharePoint
Plansource
I-9/E-Verify
ServiceNow
ADP Payroll
Onboarding
Pivot Tables
ADP Vantage
Investigations
Microsoft Suite
Data Validation
403(b) & 401(k)
Open Enrollment
Ceridian Dayforce
Ultimate Software
Payroll Deductions
SAP SuccessFactors
Background Reviews
Benefit Management
Homecare Homebase
Pension Management
Adverse Action Letters
Solutions development
Systems implementation
Recruitment Management
HRIS & HCM Management
Employee and Staff Training
Staff training and development
Project & Policy Implementations
Multi-unit operations management
Contract review and recommendations
Policies and procedures implementation

Timeline

Human Resources Operations Specialist

Hubbell
03.2023 - Current

Operations Manager

Hunter Family Trucking LLC
05.2021 - 03.2023

Benefits Specialist

Interim Healthcare of the Upstate
04.2020 - 05.2021

HR Generalist

The Salvation Army Divisional HQ
03.2019 - 04.2020

Benefits Coordinator

The Salvation Army Divisional HQ
02.2017 - 03.2019

HR Coordinator

The Salvation Army Divisional HQ
11.2016 - 02.2017

Assistant Manager

Shoe Dept. Encore
04.2014 - 11.2016

Associates - Business Administration

Owens Community College

BA - Human Resource Diversity and Development

University of Toledo

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Antonio Hunter