Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio James

Houston

Summary

I am a results-driven Sales Representative with a solid background in leadership, culture building, and retail management. Skilled in conducting detailed needs assessments using question-based, soft sales techniques, and building client relationships. I am recognized in the industry as one of the best communicators at avoiding sales resistance and making the product easy to purchase. Also, building trust to start pursuing immediate customer relationships. Previous roles have helped me develop a great understanding of people, the reasons we buy, and the reasons we do not buy.

Overview

6
6
years of professional experience

Work History

Solar Sales Representative

Sunrun
Houston
04.2024 - Current
  • Traveled of time to canvass neighborhoods and prospect for customers on door-to-door basis.
  • Followed up regularly with existing customers to ensure satisfaction with their purchase.
  • Maintained schedules of appointments with prospective and established customers.
  • Conducted follow-up calls with warm leads to cement connections and pursue conversions.
  • Inspected customers' homes and businesses to develop detailed solar installation quotes.
  • Assisted in training new employees on proper sales techniques as needed.

Supervisor

Party City
Houston
07.2022 - 04.2024
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Shift Supervisor

CVS Pharmacy
Houston
12.2020 - 06.2022
  • Developed pricing schedules, costing for materials, and compliance statements.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Trained new employees on company policies and procedures.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Assistant Manager

Dollar General Store
Houston
04.2019 - 08.2020
  • Assigned work and monitored performance of project personnel.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

Bachelor of Arts - Psychology

University of Houston
Houston, TX
05-2024

Skills

  • Consultative selling
  • Sales strategies
  • Overcoming objections
  • Listening skills
  • Communication skills
  • Sales closing
  • Problem-solving
  • Team leadership
  • Time management
  • Customer acquisition
  • Customer retention

Timeline

Solar Sales Representative

Sunrun
04.2024 - Current

Supervisor

Party City
07.2022 - 04.2024

Shift Supervisor

CVS Pharmacy
12.2020 - 06.2022

Assistant Manager

Dollar General Store
04.2019 - 08.2020

Bachelor of Arts - Psychology

University of Houston

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