Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Antonio Jean-Baptiste

Corona,NY

Summary

Experienced Google with 2 years providing technological insight for managing organizational IT infrastructure. Hands on leader providing assistance with technology research, consulting services and planning and support, including in-field testing and staff training. Conducted periodic audits and troubleshooting to maintain seamless, high level of optimized technology access. Critical expertise in leading full IT deployment, including design, management and evaluation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Tech Specialist supervisor

Acosta Mosaic Brooklny, N Sixth St
03.2021 - Current
  • Provide technical support to customer for phone / emails
  • Performs complex troubleshooting, backup, archiving hardware and software problems
  • Develop solutions to address customer needs and concerns
  • Maintain accurate records of customer repairs and interactions .

Waiter

LongHorn Steakhouse
09.2014 - 03.2022
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests. Guided guests through menus while demonstrating thorough knowledge of the food , beverages and ingredients.

Finance Intern

WeWork
05.2019 - 08.2019
  • Assist ran the budget for the manhattan bound locations.
  • Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
  • Analyzed financial data and presented meaningful insights to senior management.

Customer Service

Facility Merchandising Inc, US Tennis Association
08.2013 - 09.2013
  • Stock replenished and arranged merchandise, assisted customers, perform merchandise transactions.

Education

Associate of Arts -

Queensborough Community College
Bayside, NY
06.2017

High School Diploma -

Francis Lewis High School
58-20 Utopia Pkwy, Queens, NY 11365
06.2014

Skills

  • Meter Calibration
  • Technical Support Background
  • Technical Proficiency
  • Financial Management
  • Scheduling and Coordinating
  • Administration and Operations

Certification

  • Licensed IT Service Management (Linkedin) - March 17th

Timeline

Tech Specialist supervisor

Acosta Mosaic Brooklny, N Sixth St
03.2021 - Current

Finance Intern

WeWork
05.2019 - 08.2019

Waiter

LongHorn Steakhouse
09.2014 - 03.2022

Customer Service

Facility Merchandising Inc, US Tennis Association
08.2013 - 09.2013

Associate of Arts -

Queensborough Community College

High School Diploma -

Francis Lewis High School

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Antonio Jean-Baptiste