Antonio Lagana
Port Chester,NY
Summary
Professional and well-rounded employee with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Dedicated employee accomplished in administrative support and team leadership. Motivates staff and promotes goal achievement by streamlining workflow and guiding interdepartmental coordination. Expert at task delegation and conflict resolution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intern
The First Bank of Greenwich
Cos Cob, CT
05.2022 - Current
- Organized files containing confidential information related to clients' accounts.
- Prepared and typed loan applications, closing documents or legal documents using computers.
- Scanned and uploaded loan and related documents into system.
- Reviewed credit reports to verify accuracy of information reported by credit bureaus.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
Life Guard
Rye Golf Club
Rye, NY
05.2019 - 09.2021
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Instagram Coordinator/Part Time
Signarama Millwood
Millwood, NY
03.2020 - Current
- Targeted customers for campaigns and identified appropriate marketing channels.
- Engaged with social media followers and promoted products and events through giveaways and promotional sales.
- Managed social media platforms and utilized metrics to increase engagement and campaign performance.
- Implemented initiatives to increase brand awareness and engagement with target audience.
- Developed and implemented dynamic social media marketing campaigns.
Customer Service Assistant
Wireless World
Harrison, NY
04.2017 - Current
- Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
- Communicated information to customers about product quality, value and style.
- Suggested products and services to clients based on individual needs to drive consistent sales.
- Responded to customer questions about products and services.
- Listened to client concerns and asked questions to better understand needs.
- Greeted customers upon entrance and handled cash and credit transactions.
- Demonstrated strong knowledge of store services, products and policies.
Education
Bachelor of Science - Finance/Marketing
Sacred Heart Universirty
Fairfield, CT05-2025
High School Diploma -
Archisbishop Stepinac High School
White Plains, NY06.2021
Skills
- Friendly, positive attitude
- Organizational skills
- Problem resolution
- Reliable and trustworthy
- People skills
- Multitasking
- Event coordination
- Project assistance
- Administrative leadership
- Scheduling and calendar management
Certification
CPR Certified
Accomplishments
- National Honor Society
Timeline
Intern
The First Bank of Greenwich
05.2022 - Current
Instagram Coordinator/Part Time
Signarama Millwood
03.2020 - Current
Life Guard
Rye Golf Club
05.2019 - 09.2021
Customer Service Assistant
Wireless World
04.2017 - Current
Bachelor of Science - Finance/Marketing
Sacred Heart Universirty
High School Diploma -
Archisbishop Stepinac High School
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