Antonio Lepoma
Biloxi,MS
Summary
Driven Server with 10+ years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
5
5
years of professional experience
Work History
Busser / Food Runner
Morton's Steakhouse
08.2023 - 12.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Server
Mugshot's Bar And Grill
02.2022 - 08.2023
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Prep Cook
Lepoma's Pizzaria
05.2021 - 01.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Barback
Island View Casino And Resort
04.2019 - 05.2020
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Education
High School Diploma -
St. Martin Highschool
Ocean Springs, MS05.2014
Skills
- Professionalism and strong work ethic
- Problem-Solving skills and critical thinking
- Strong communication skills
- Adaptability, collaboration, and self-motivation
- Time management and optimism
- Accountability and personality
Timeline
Busser / Food Runner
Morton's Steakhouse
08.2023 - 12.2023
Server
Mugshot's Bar And Grill
02.2022 - 08.2023
Server/Prep Cook
Lepoma's Pizzaria
05.2021 - 01.2022
Barback
Island View Casino And Resort
04.2019 - 05.2020
High School Diploma -
St. Martin Highschool