Skills
Summary
Work History
Education
Certification
Generic

ANTONIO LINDSEY

Aubrey,USA

Skills

  • Verbal and Written Communication
  • Sales Process
  • Team Oversight
  • Client Base Retention
  • Recruiting and Hiring
  • Compelling Leadership Skills
  • Motivational Techniques
  • Time Management
  • Persuasive Negotiations
  • Excellent Communication Skills
  • Digital Sales
  • Exceptional Multitasking Skills
  • Closing Techniques
  • Customer relationship management
  • Client needs assessment
  • KPI implementation
  • Sales process optimization

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. I have over 3 years of AEP and OEP sales management experience. I have a very high success rate of hitting all KPI and sales goals for my teams by over 150%. Sales Management experience in both U65 and Medicare. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Meticulous Claims Adjuster Insurance professional versed in conducting liability investigations and verifying coverage to promptly resolve claims. Liaises between insurance policyholders and appraisers to facilitate timely damage resolution. Expert negotiator leverages Eight years of industry experience to provide top-quality service.

Experienced with national account management, including building relationships and driving revenue growth. Utilizes negotiation skills and strategic planning to foster client partnerships and achieve sales targets. Track record of successful team leadership and effective sales strategies.

Work History

Sales Manager

Assurance
08.2021 - 07.2024
  • Assisted in hiring, developing and growing Medicare Retention Sales Team
  • Created training material needed for training Customer Care and Retention Agent within zoom platform classes
  • Managed, coached, mentored, and evaluated performance of agents while establishing expectations and corrective actions.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates
  • Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness
  • Collaborated with upper management to implement continuous improvements and exceed team goals
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy

Sales Manager

HealthCare.com
08.2017 - 06.2021
  • Managed, trained and coached individuals working with both Medicare and IFP clients with a focus on providing outstanding customer service
  • Lowered cancelled applications by providing the best in customer care relations of current account.
  • Creatively figure out way to make our agents more successful and increase their utilization of the plan by understanding their needs and goals
  • Identify opportunities for process improvement with the department, share findings with leadership, and implement changes to improve efficiencies
  • Providing Income strategy goals and sharing with the agents best practices to reach these goals by implementing the KPI's
  • Increased sales revenue by developing and implementing effective sales strategies

Claims Representative

Anthem
10.2015 - 07.2020
  • Enhanced claim processing efficiency by streamlining workflows and implementing best practices
  • Reduced turnaround time for claim settlements by prioritizing tasks and managing deadlines effectively
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution
  • Collaborated with cross-functional teams to expedite complex claims investigations and resolutions
  • Negotiated favorable settlements with claimants, resulting in cost savings for the company
  • Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation
  • Developed strong relationships with clients, facilitating trust and open communication during the claims process
  • Worked productively in fast-moving work environment to process large volumes of claims
  • Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs
  • Followed up with customers on unresolved issues
  • Verified client information by analyzing existing evidence on file
  • Processed and recorded new policies and claims.
  • Conducted thorough investigations on disputed claims, gathering necessary documentation for resolution.
  • Processed and adjudicated claims with accuracy and efficiency, ensuring compliance with company policies.
  • Developed streamlined workflows, reducing average claim processing time while maintaining quality standards.
  • Mentored junior representatives, providing guidance on best practices and claims processing procedures.
  • Followed up with customers on unresolved issues.
  • Led initiatives to enhance customer communication protocols, resulting in improved service delivery outcomes.
  • Developed strong relationships with clients, facilitating trust and open communication during the claims process.
  • Conducted detailed assessments of claims documents, ensuring accuracy and completeness before submission for approval.

Education

Organizational Leadership

University of Indianapolis
Indianapolis, IN
01-2026

Certification

  • Life and Health License
  • Claims Adjuster License

Similar Profiles

CREATE PROFILE
ANTONIO LINDSEY