Antonio Lomeli
Eastvale,CA
Summary
Dynamic General Merchandiser at Vons Grocery with proven expertise in inventory management and exceptional customer service. Recognized for enhancing product visibility and driving sales through effective merchandising strategies. A dependable team player skilled in time management and conflict resolution, consistently exceeding customer expectations and fostering a positive shopping environment.
Overview
9
9
years of professional experience
Work History
General Merchandiser
Vons Grocery
03.2021 - 04.2025
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Conducted regular price audits to maintain accurate pricing information for all products on display.
- Enhanced product visibility by creating eye-catching displays that captured customer interest and promoted sales growth.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Streamlined merchandise organization for enhanced store appearance and easier customer navigation.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Ensured timely replenishment of stock on shelves by coordinating with inventory management teams.
Shit Lead
Blaze Pizza
02.2019 - 06.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Enforced company policies and regulations with employees.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
Warehouse Forklift Operator
Ralphs Packing
09.2016 - 03.2020
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Conducted regular price audits to maintain accurate pricing information for all products on display.
- Enhanced product visibility by creating eye-catching displays that captured customer interest and promoted sales growth.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Streamlined merchandise organization for enhanced store appearance and easier customer navigation.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Ensured timely replenishment of stock on shelves by coordinating with inventory management teams.
Education
High School Diploma - General Study
La Sierra High School
San Bernardino, CA06.2006
Skills
- In-store support
- Merchandise stocking
- Time management
- Cleaning procedures
- Quick learner
- Cash register operations
- Customer relationships
- Inventory tracking
- Dependable and reliable
- Stocking
- Shelving of products
- Goal setting and prioritization
- Order fulfillment
- Inventory monitoring
- Inventory audits
- Inventory counting
- Customer service
- Decision-making
- Merchandising and display
- Heavy lifting
- Attention to detail
- Organization and categorization
- Payment processing
- Critical thinking
- Teamwork and collaboration
- Motivated team player
- Inventory management and planning
- Shipment processing
- Hand truck operation
Affiliations
7th day Adventist, Christian. Baptism teacher bible studies teacher and last rights Studying to be a youth pastor
Love spending time, outdoors, hiking camping fishing.
I enjoy walking. It is part of my daily life.
I enjoy being outdoors.
And it brings peace to me. My body is my.
Temple.
Languages
Spanish
Full Professional
Timeline
General Merchandiser
Vons Grocery
03.2021 - 04.2025
Shit Lead
Blaze Pizza
02.2019 - 06.2021
Warehouse Forklift Operator
Ralphs Packing
09.2016 - 03.2020
High School Diploma - General Study
La Sierra High School
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