Antonio Lopez
Glendale,AZ
Summary
Seasoned professional with extensive experience in juvenile justice and de-escalation strategies, notably with the Arizona Department of Juvenile Corrections. Demonstrated success in enhancing inmate rehabilitation and reducing recidivism through innovative counseling and comprehensive treatment planning. Skilled in youth counseling and security procedures, achieving significant improvements in facility safety and inmate reintegration.
Possessing strong interpersonal skills and compassionate approach, I understand importance of safety and rehabilitation in structured environment. Knowledge of conflict resolution and behavioral management techniques, coupled with effective communication and problem-solving abilities. Committed to fostering positive changes and creating safe, supportive space for youth development.
Overview
28
28
years of professional experience
Work History
Youth Correctional Officer
Arizona Department Of Juvenile Corrections
10.2006 - 12.2024
- Established strong rapport with incarcerated youth based on trust and respect while setting clear boundaries regarding acceptable behaviors.
- Participated in ongoing professional development opportunities to stay current with best practices in youth corrections work.
- Provided support to at-risk youth through mentoring, counseling, and role modeling, leading to positive behavioral changes.
- Improved facility safety by conducting regular security checks, monitoring inmate behavior, and addressing potential conflicts proactively.
- Assisted in the successful reintegration of former inmates into the community by providing guidance on employment opportunities, housing resources, and support services available upon release.
- Assisted in the development of vocational training programs for inmates, preparing them for successful reintegration into society upon release.
- Oversaw daily activities within the correctional facility while maintaining appropriate levels of supervision for each assigned unit or area.
- Conducted thorough searches of inmate living quarters, preventing the introduction of contraband materials into the facility.
- Supervised recreational activities for inmates, promoting healthy outlets for stress relief and fostering positive social interactions among peers.
- Initiated conflict resolution techniques when needed to diffuse potentially volatile situations between inmates or staff members effectively.
- Enhanced inmate rehabilitation by implementing structured programs and activities focused on personal growth and development.
- Responded effectively to emergencies and incidents within the facility, ensuring the safety of all individuals involved.
- Evaluated inmate progress regularly through written reports and assessments, allowing for necessary adjustments to individualized treatment plans.
- Contributed to the development of educational programs tailored to meet the diverse needs of inmate populations, enhancing their overall learning experience.
- Facilitated group therapy sessions for inmates dealing with anger management issues or substance abuse problems, promoting healthier coping strategies.
- Coordinated closely with mental health professionals to address specific needs of inmates struggling with emotional or psychological challenges.
- Maintained a secure environment for both staff and inmates by enforcing facility rules and regulations consistently and fairly.
- Managed accurate record-keeping systems documenting relevant information such as incidents reports, grievances filed by inmates, and other pertinent data.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Collaborated with team members to develop comprehensive treatment plans for individual inmates, resulting in reduced recidivism rates.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed incident reports when disorder or violence occurs.
- Observed and recorded mental and physical health of each juvenile offender.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
Correctional Food Service Supervisor
Arizona Department Of Juvenile Corrections
04.2003 - 10.2006
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Ordered new supplies and food to maintain service levels.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Manager
Chick-fil-A
02.1998 - 04.2003
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Clerk
7-11 Convenience Store
01.1997 - 02.1998
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
Apollo High School
Glendale, AZ05-2000
Skills
- Juvenile justice system
- De-escalation strategies
- Youth counseling
- Restraint techniques
- Professional boundaries
- Gang awareness
- Family engagement
- Suicide prevention
- Multicultural sensitivity
- Security procedures
- Self-defense training
Timeline
Youth Correctional Officer
Arizona Department Of Juvenile Corrections
10.2006 - 12.2024
Correctional Food Service Supervisor
Arizona Department Of Juvenile Corrections
04.2003 - 10.2006
Manager
Chick-fil-A
02.1998 - 04.2003
Clerk
7-11 Convenience Store
01.1997 - 02.1998
High School Diploma -
Apollo High School
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