Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Lossio

Pomona

Summary

Certified Restaurant Manager with a proven track record at Golden Corral Buffet and Grill, excelling in team leadership and problem resolution. Enhanced customer service ratings through effective training initiatives and optimized operations, ensuring compliance with sanitation standards. Recognized for creating an enthusiastic environment that drives success and improves guest experiences. Reliable, hardworking, and driven to provide guests top quality food and service.

Overview

19
19
years of professional experience

Work History

Certified Restaurant Manager

Golden Corral Buffet and Grill
05.2018 - Current
  • Lead daily operations to ensure exceptional guest experiences and service quality.
  • Use company training materials to ensure team members are trained and mentored properly to enhance performance.
  • Collaborate with kitchen staff to optimize menu offerings based on customer feedback.
  • Conduct regular performance evaluations to identify areas for staff development and improvement.
  • Oversee compliance with health, safety, and sanitation regulations to maintain a safe dining environment and a high inspection score.
  • Increase customer service ratings significantly through personable service.
  • Promote a positive work environment fostering teamwork among employees across all departments within the establishment.
  • Optimize staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
  • Develope and implement promotional strategies to increase occupancy.
  • Monitor food quality and presentation standards, maintaining consistency across all dining experiences.
  • Resolve customer concerns promptly, built strong relationship with customers and repeat business opportunities.
  • Improve table turnover times by refining seating arrangements and optimizing floor plans for peak hours of operation.
  • Oversee hiring process for new employees.
  • Conduct regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
  • Maintaine accurate records of sales and labor.

Kitchen Supervisor

Hometown Buffet
08.2006 - 01.2018
  • Supervised daily kitchen operations, ensuring compliance with food safety standards and protocols.
  • Conducted regular inspections of kitchen equipment, ensuring optimal performance and safety compliance.
  • Collaborated with management on menu planning and incorporating seasonal menu.
  • Managed food inventories by ensuring proper food storage safety guidelines.
  • Supervised cashier and host conduct according to company standards.
  • Received employee of the month plaque.

Education

Certified Kitchen Manager -

Golden Corral Corporation

Associate of Science -

Mt. San Antonio College
Walnut, CA

Skills

  • Strong team leadership
  • Team management
  • Sanitation standards
  • Table setting
  • Implementation of server training initiatives
  • Opening and closing procedures
  • Problem resolution
  • Thrive in a high volume work environment
  • Fluent in English and Spanish

Timeline

Certified Restaurant Manager

Golden Corral Buffet and Grill
05.2018 - Current

Kitchen Supervisor

Hometown Buffet
08.2006 - 01.2018

Certified Kitchen Manager -

Golden Corral Corporation

Associate of Science -

Mt. San Antonio College

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