Antonio Luna
Phoenix
Summary
Dedicated customer service professional skilled in effective communication, teamwork, and product inspection. Demonstrated ability to enhance customer experiences during peak periods.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Food City
Phoenix
09.2025 - Current
- Assisted customers with inquiries and product locations throughout the store.
- Collaborated with team members to maintain cleanliness and order in the store.
- Provided friendly service and support during busy shopping periods to enhance customer experience.
- Followed safety protocols while handling products and operating equipment in the store.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted with price checks, go-backs, and replenishing supplies.
- Directed customers to product locations throughout store to help find requested items.
- Took unwanted items from checkout to proper location.
Amazon
Phoenix
08.2023 - 10.2024
- Operated material handling equipment to transport products safely.
- Inspected products for quality assurance before shipment.
- Utilized handheld scanners for inventory management and order picking.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
Handyman Helper
Radford Racing School
Phoenix
01.2022 - 06.2022
- Supported team with setup and teardown of racing events and training sessions.
- Organized and maintained inventory of supplies and tools for daily operations.
- Cleaned up work areas after each job was completed.
- Assisted in setting up rooms for events and meetings as needed.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Cleaned and sanitized restrooms, hallways, and common areas daily.
Team Member
Burger King
Phoenix
08.2021 - 01.2022
- Assisted customers with orders and addressed inquiries promptly.
- Maintained cleanliness in work areas and dining spaces.
- Operated kitchen equipment safely and efficiently during busy shifts.
- Collaborated with team members to ensure smooth service operations.
- Followed health and safety guidelines while handling food products.
Education
High School Diploma -
Maryvale High School
Phoenix, AZ05-2022
Skills
- Customer service
- Team collaboration
- Product inspection
- Time management
- Order processing
Languages
English
Professional
Spanish
Professional
Timeline
Courtesy Clerk
Food City
09.2025 - Current
Amazon
08.2023 - 10.2024
Handyman Helper
Radford Racing School
01.2022 - 06.2022
Team Member
Burger King
08.2021 - 01.2022
High School Diploma -
Maryvale High School