Antonio Madsen
Drexel Hill,PA
Summary
Proactive leader experienced in managing daily operations and developing successful marketing strategies. Committed to fostering team collaboration and delivering excellent customer service, ready to drive operational excellence and strategic initiatives in a new role.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Suburban Certified
Drexel Hill, Pennsylvania
06.2024 - Current
- Managed daily operations and ensured smooth business functions.
- Developed marketing strategies to increase customer engagement and sales.
- Handled customer inquiries and resolved issues effectively.
- Trained new staff on operational procedures and best practices.
- Implemented cost-saving measures to optimize business expenses.
- Established relationships with local vendors for reliable supplies.
- Analyzed market trends to adjust product offerings accordingly.
- Oversaw daily operations of small business including customer service and financial management.
- Developed business plans and strategies to grow small business.
Car Wash Tech and Valet
Lexus
Bryn Mawr, Pennsylvania
11.2024 - 04.2025
- Cleaned and maintained vehicles to uphold Lexus's high standards of presentation.
- Inspected vehicles for damage prior to washing to ensure quality control.
- Collaborated with team members to streamline washing procedures and improve efficiency.
- Managed chemical solutions for vehicle cleaning according to safety guidelines.
- Assisted in training new staff on proper washing techniques and equipment use.
- Provided excellent customer service by addressing client inquiries about vehicle care.
Assistant Sports Director
YMCA Child Development Center
Haverford, Pennsylvania
10.2022 - 11.2023
- Assisted in planning and organizing youth sports programs and activities.
- Oversaw daily operations of sports facilities, ensuring safety and cleanliness.
- Facilitated communication between parents, staff, and participants regarding scheduling.
- Implemented age-appropriate skill development activities for children in programs.
- Monitored participant engagement to foster a positive sports environment.
Education
Business Administration
DCCC
Newtown Square, PA05-2026
High School Diploma -
The Shipley School
Bryn Mawr, PA05-2023
Skills
- Project management
- Operations management
- Market analysis
- Marketing strategies
- Budget management
- Business development
- Business marketing
- Small business operations
- Team collaboration
- Event planning
- Strategic planning
- Team building
- Cost control and analysis
- Customer service
Timeline
Car Wash Tech and Valet
Lexus
11.2024 - 04.2025
Small Business Owner
Suburban Certified
06.2024 - Current
Assistant Sports Director
YMCA Child Development Center
10.2022 - 11.2023
Business Administration
DCCC
High School Diploma -
The Shipley School