Antonio Mendoza
Vancouver,WA
Summary
Service-oriented Collection Manager with track record of consistently delivering highest levels of performance. Tactful and dynamic professional offering great acumen in sales generation and customer relationship management. Knowledgeable in financial and credit analysis, credit modeling and market status monitoring. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Credit Manager/Collection Account Manager
Ness Campbell
12.2022 - 05.2023
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Monitored accounts for signs of fraud and non-payment issues.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Collaborated with management to evaluate credit strategies and develop improvements.
- Recognized across organization for diligence, accuracy and contributions toward maintaining positive cash position through problem resolution.
- Developed strategies to expedite payments and customer resolutions.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
Owner/Operator
Blue Mountain Continental Llc
02.2019 - 12.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
Director
Ascend Management Investors Llc
06.2016 - 10.2021
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Evaluated scripts to identify creative strategies and resource needs.
Education
No Degree - Accounting And Finance
Santa Ana College
Santa Ana, CASkills
- Risk Mitigation
- Cost and Budget Analysis
- Client Relationship Management
- Sales Expertise
- Risk Analysis
- Policy Development
- Microsoft Access
- Credit Evaluation
- Records Management
- Regulatory Compliance
- Correspondence Writing
- Authorizations Knowledge
- Operational Efficiency
- Financial Reporting and Analysis
- Financial Instrument
- Application Processing
- Strategic Planning
- Fraud Understanding
- Legal Requirements
- Business Activity Tracking
- Credit Approval and Denial
- Spreadsheet Tracking
- Word Processing
- Build Customer Relationships
- Typing and 10-Key Entry
- Collections Actions
- Investigation
- Legal Requirements
- Credit Approval and Denial
- Collections Actions
- Investigation
- Legal Requirements
- Business Activity Tracking
- Credit Approval and Denial
- Spreadsheet Tracking
- Word Processing
- Build Customer Relationships
- Typing and 10-Key Entry
- Collections Actions
- Investigation
Languages
Spanish
Native or Bilingual
Timeline
Credit Manager/Collection Account Manager
Ness Campbell
12.2022 - 05.2023
Owner/Operator
Blue Mountain Continental Llc
02.2019 - 12.2022
Director
Ascend Management Investors Llc
06.2016 - 10.2021
No Degree - Accounting And Finance
Santa Ana College
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