Antonio Miranda
Summary
Well-qualified Retail Food Service professional with strong management, decision making, supervision and leadership skills. Proven ability to delegate, problem solve, prioritize projects, manage personnel and meet deadlines without compromising quality. Create and implement menu plans, oversee food selection, contain cost and maintain quality control.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Chartwells at FIU
01.2019 - Current
- Establish and enforce standards of personnel performance and service to provide customers with consistent and positive experiences.
- Monitor business levels and realign team positions to provide optimal coverage.
- Identify, investigate and correct operational issues such as inventory waste to keep business operating at optimal levels.
- Optimize profits by controlling food and labor costs daily.
- Ensures compliance with sanitation and general workplace safety standards.
- Maximize team performance by training new employees on proper food handling.
- Minimize loss and waste of equipment through proper supervision and staff training.
Food Service
Morrison at Bascom Palmer EYE Institute
06.2018 - 12.2018
- Provided guidance on cash handling, operation of a register and controlling products.
- Greeted customers in a friendly and courteous manner and explained menu for customer awareness.
- Communicated issues, resolved problems and developed leadership direction.
- Monitored day-to-day operations of the department to ensure maximum customer service.
- Assisted the manager with daily tasks and independently handled projects.
- Placed orders for necessary goods such as food, kitchen tools and cleaning products.
Education
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkills
- Bilingual communication: English and Spanish
- Customer service
- Problem solving
- Microsoft tools proficiency
- Schedule management
- Budget management
Certification
OSHA / FORK LIFTING OPERATOR CERTIFIED # 29CFR1910.178
EXPIRES 8.11.28
Timeline
Manager
Chartwells at FIU
01.2019 - Current
Food Service
Morrison at Bascom Palmer EYE Institute
06.2018 - 12.2018
Some College (No Degree) - Business Administration
Miami Dade College
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