Antonio Mireles Rojas
Las Vegas,NV
Summary
Proven track record at Artesian Spas, adept in quality control techniques and team collaboration. Enhanced product quality and staff productivity through expert training and mentorship. Demonstrated problem-solving abilities and attention to detail, significantly improving customer satisfaction. Skilled in computer applications and process improvement, contributing to a high-stress work environment with notable achievements.
Overview
6
6
years of professional experience
Work History
QC Inspector
Artesian Spas
05.2024 - Current
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
- Provided timely feedback to production staff regarding any identified deviations from established specifications or procedures, promoting a proactive approach to maintaining quality standards.
- Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
- Assisted in the development of standardized operating procedures for quality control processes, ensuring consistency across all inspectors.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Followed standard operating procedures for inspections and tests.
Trainer
Artesian Spas
4720 N Lamb Blvd Las Vegas, NV 891115
11.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Identified and recommended staff for key positions and departments.
Laborer
Artesian Spas
11.2019 - 07.2020
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Made sure that products were produced on time and are of good quality.
Associate
Panera Bread
365 Hughes Center Dr Ste 100 Las Vegas, NV 89169
11.2018 - 11.2019
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Sunrise Mountain High School
2575 N Los Feliz St Lass Vegas, NV 89156Skills
Computer Skills
Training and mentorship
Able to work under a high stress work environment
Problem-solving abilities
Quality control techniques
Inspection procedures
Attention to Detail
Process Improvement
Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
QC Inspector
Artesian Spas
05.2024 - Current
Trainer
Artesian Spas
11.2020 - Current
Laborer
Artesian Spas
11.2019 - 07.2020
Associate
Panera Bread
11.2018 - 11.2019
High School Diploma -
Sunrise Mountain High School