Summary
Overview
Work History
Skills
Timeline
Generic

Antonio Mungo

Temecula,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

13
13
years of professional experience

Work History

Operations Supervisor

Kendall Farms
06.2017 - 10.2020
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Compiled training materials for new employees and tracked skill development.
  • Tracked company equipment, tools and technology to manage inventory.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Completed bi-weekly payroll for 45 employees.
  • Interceded between employees during arguments and diffused tense situations.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Shipping and Receiving Manager

Kendall Farms
06.2016 - 10.2020
  • Enhanced shipping efficiency by implementing streamlined processes and procedures.
  • Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Reduced shipping errors by implementing a comprehensive quality assurance program.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
  • Implemented new software systems to automate tracking and documentation of shipments, improving accuracy and reducing manual labor hours spent on paperwork.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
  • Monitored supply chain trends to identify potential challenges or opportunities for growth within the industry sector.
  • Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
  • Improved order processing speed by introducing barcode scanning technology into the workflow process.
  • Ensured company-wide compliance with federal regulations regarding hazardous materials handling in both storage and transportation contexts through employee training sessions.
  • Managed budgets related to shipping and receiving expenses while achieving cost-saving measures without compromising operational efficiency.
  • Collaborated with procurement team members regarding vendor selection criteria based on quality standards as well as competitive pricing structures.
  • Conducted performance evaluations of shipping and receiving team members regularly to identify areas for growth and development while reinforcing expectations for productivity levels.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Pulled, verified, and packaged items for shipment.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Developed and maintained knowledgeable and productive team of employees.
  • Organized records of vehicles, schedules and completed orders.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Collaborated with manufacturing and supply chain management.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.

Assistant to the President

Kendall Farms
02.2011 - 10.2020
  • Maintained confidentiality with sensitive information, ensuring secure storage and discretion at all times.
  • Supported decision-making processes by conducting thorough research and providing important data to the President.
  • Improved workflow by maintaining an organized filing system for documents, reports, and records related to the President''s duties.

IT Manager

Kendall Farms
04.2014 - 08.2020
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
  • Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
  • Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.

IT Technician

Kendall Farms
05.2012 - 04.2014
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Streamlined IT support processes, resulting in increased productivity within the department.

Owner's Representative

Mungo Inc DBA Miller Irrigation
07.2007 - 01.2011
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Managed day-to-day business operations.

Skills

  • Quality Assurance
  • Logistics Coordination
  • Performance Monitoring
  • Customer Relations
  • Operations Management
  • Financial Administration
  • Project Management
  • Budget Administration
  • Staff Supervision
  • Project Planning
  • Team Training
  • Employee Development
  • Logistics Oversight
  • MRP and ERP Systems
  • Management
  • Warehouse Operations

Timeline

Operations Supervisor

Kendall Farms
06.2017 - 10.2020

Shipping and Receiving Manager

Kendall Farms
06.2016 - 10.2020

IT Manager

Kendall Farms
04.2014 - 08.2020

IT Technician

Kendall Farms
05.2012 - 04.2014

Assistant to the President

Kendall Farms
02.2011 - 10.2020

Owner's Representative

Mungo Inc DBA Miller Irrigation
07.2007 - 01.2011

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Antonio Mungo