Antonio Murphy

-Creates and processes Police reports filed by citizens that comes into the precinct.

-Answers phones on a multi line system and routes the calls to different departments within the precinct.

-Provides information to citizens about departmental, division and section policies and procedures.

-Reviews correspondence and determines the appropriate method for routing.

-Answers and types responses to routine correspondence.

-Drafts replies to non-routine correspondence, subject to the review and approval by superiors in non-technical matters.

-Serves as the liaison between superiors and subordinate staff, other departmental staff and outside agencies.

Schedules appointments and maintains appointment calendar for superior.

-Screens callers and visitors.

- Records and transcribes important or confidential material.

-Maintains assignment logs for staff, documents action taken, and follows up to ensure timely response.

-Maintains time keeping and confidential records and files.

Plans, schedules, reviews and assigns the work of a small group of clerical employees.

-Instructs and trains employees on new procedures and/or operations.

• As a very enthusiastic Office Manager/HR Manager I’m currently managing a team of 5 in an office setting that maintains budgets, processes payroll, addresses staff needs, schedules training and follow-ups on new student’s, assists in the process of new student’s intake, keeps staff levels at an appropriate level, ensures staff training and credentials are up to date, schedules and prepares materials for staff meetings, prepares monthly profit/loss graphs, assists in the hiring process by coordinating job postings on the website, reviewing resumes, performing reference checks, telephone and in-person interviews. While using various software applications and systems like MS Word, MS Outlook, MS Office, ADP, and Power Pointe.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

• I supervised 8 drivers. I worked in the transportation office using various MS applications like MS Word, MS Outlook, and Power Pointe while creating routes for drivers to transport students to and from work in a safe and timely manner. I made schedules for the drivers to maintain proper staffing levels as needed. I also helped to keep the fleet of vehicles safe and road ready at all times. I drove the 42’ 70 passenger bus to transport students to and from to work and events throughout the Metro Detroit area as needed.

• Perform daily pre-and post-trip inspections on 70 passenger school bus. Transport students safely to and from school in a 70 passenger school bus. Transport school staff and students safely to and from various field trips throughout Michigan and Ohio.

• Executive Assistant with 3+ years of experience handling confidential tasks and performing routine work effectively. Proven management and teamwork skills. Supervised and trained 2 clerks and 1 intern. I also process payroll, data entry, record retention, new hire orientation, prepare materials for Executive meetings and presentations, answer phones, fax, cash handling, mail, and analysis.