Antonio Ortiz
Pleasantgrove,Utah
Summary
Proven leader with a track record of enhancing productivity and employee motivation at Wells Cargo, LOOK TRAILERS-NOVAE. Skilled in staff management and training, adept at resolving issues and boosting team efficiency by over 30%. Excels in goal-oriented environments, leveraging strong problem-solving abilities to exceed objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improveme
Overview
28
28
years of professional experience
Work History
Supervisor of Operations
LOOK TRAILERS - NOVAE
05.2010 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Supervisor
Wells Cargo, Llc
04.1996 - 06.2010
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
High School Diploma -
Inglewood High School
Inglewood, CA06.1994
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Evaluation
- Team Development
- Employee Supervision
Languages
Spanish
Full Professional
Timeline
Supervisor of Operations
LOOK TRAILERS - NOVAE
05.2010 - Current
Supervisor
Wells Cargo, Llc
04.1996 - 06.2010
High School Diploma -
Inglewood High School
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