Experienced and results-oriented service leader with a strong track record in commercial A/V integration, troubleshooting, and team management. Expertise in driving substantial revenue growth, optimizing operations, and providing high-quality customer service in both residential and commercial settings. Known for consistently exceeding sales targets, particularly in successfully closing over $250K in new integration sales and service—leading to a 500% revenue increase in the service department within a single year. Recognized for technical proficiency, leadership skills, and an ability to effectively manage teams and client relationships to achieve business goals.
Service department professional with proven ability to lead teams and drive performance improvements. Known for fostering collaboration, adapting to shifting priorities, and delivering consistent results. Skilled in resource management, conflict resolution, and quality assurance. Recognized for strong communication and leadership skills that enhance team efficiency and customer satisfaction.