Antonio Oxley
Bayside
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Guard
GardaWorld Security
Riverhead
02.2025 - Current
- Monitored premises to prevent unauthorized access and ensure safety.
- Conducted regular patrols to identify security risks and report incidents.
- Enforced facility rules and regulations to maintain order and compliance.
- Assisted in emergency response procedures during incidents or alarms.
- Trained new security staff on protocols and company policies effectively.
- Provided customer service assistance to staff and visitors in a professional manner.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Answered questions from the public regarding facility rules and regulations.
- Identified potential security risks and recommended corrective actions.
- Issued visitor badges and access cards to authorized personnel.
- Maintained high levels of alertness throughout shifts.
- Monitored CCTV systems to ensure safety and security of premises.
Barbershop Assistant Manager
Gotham Barbershop
FLUSHING
09.2020 - 09.2024
- Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
- Established loyal clientele through relationship-building and excellent customer service.
- Managed daily operations and workflow of barbershop staff.
- Oversaw inventory management and supply ordering processes.
- Ensured compliance with health and safety regulations in the shop.
- Provided leadership during times of organizational change or crisis situations.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed appointment schedules to optimize barber availability and customer flow.
- Maintained cleanliness and organization of workstations and tools.
- Provided exceptional customer service to enhance client experience and satisfaction.
Inventory Manager / Valet Manager
Infiniti Of Bayside
BAYSIDE
08.2019 - 08.2020
- Labeled, organized and located inventory (New and Used) cars in staging areas according to year, model, or desirability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery of new vehicles.
- Trained new valet and car porter employees to execute tasks in accordance with applicable specifications and procedures.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Corrected employee behavior that did not reach accepted standards, and recognized performance that met or exceeded those criteria.
- Established team priorities, maintained schedules and monitored performance.
- Achieved and maintained pristine condition of automobiles on lot and in showroom.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Car Porter / Lead Valet Attendant
Infiniti Of Bayside
BAYSIDE
02.2017 - 02.2018
- Managed vehicle inventory, conducted 40+ daily loaner inspections, and maintained meticulous records of vehicle conditions and customer issues.
- Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids, replacing batteries, and filling up gas.
- Prepared purchased vehicles and completed final delivery checks.
- Successfully avoided time delivery delays by carefully planning best routes.
- Introduced digital booking platform, boosting appointment rates.
- Developed targeted marketing strategies, expanding client base and revenue streams.
- Maintained meticulous inventory records, optimizing stock levels.
- Ensured compliance with health and safety regulations, upholding shop's reputation.
- Managed payroll, ensuring accurate and timely compensation for all employer's.
- Implemented customer loyalty program, fostering repeat business and client satisfaction.
- Fostered a positive work environment by coaching and mentoring staff, promoting teamwork and enhancing overall service quality.
- Cultivated a positive work culture through mentorship and team-building initiatives, elevating service quality and staff satisfaction.
- Revamped brand image through strategic social media management, significantly enhancing online presence and customer engagement.
- Orchestrated targeted marketing campaigns and events, driving substantial growth in client base and diversifying revenue streams for the barbershop.
Snow Removal
Joe Anderson
WANTAGH
10.2013 - 12.2016
- Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
- Uphold safety standards for working in wet, cold and windy conditions.
- Monitored buildup at specific sites to help supervisors plan snow removal assignments.
- Operated, controlled and performed preventive maintenance of snow plow equipment.
- Maintained pristine lot conditions, performed thorough vehicle preparations, and executed dealership errands to support overall operational excellence.
- Coordinated seamlessly with sales and service teams to facilitate smooth vehicle handovers and address diverse customer needs.
- Implemented new lot organization system, enhancing vehicle display and improving overall dealership aesthetics.
- Provided exceptional customer service, addressing inquiries about property amenities and ensuring positive guest experiences.
- Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
- Coordinated and delivered personalized service to create memorable experiences for guests.
- Insured of impeccable table settings and cleanliness.
- Maintained pristine dining areas and efficiently managed server stations, contributing to a smooth and professional atmosphere during events.
- Coordinated with team members to execute multi-order deliveries flawlessly, enhancing overall guest satisfaction and operational efficiency.
- Optimized event space utilization by strategically arranging furniture and equipment, facilitating seamless guest movement and emergency preparedness.
- Mentored new staff on food preparation techniques, kitchen equipment usage, and sanitation protocols, fostering a culture of excellence.
- Coordinated with snow removal team, ensuring safe conditions for businesses and customers.
- Coordinated with supervisors to optimize site-specific removal strategies.
- Monitored weather patterns and surface conditions to proactively apply de-icing solutions, preventing hazardous ice buildup in parking lots and roads.
Banquet Server
Verdi's Of Whitestone
WHITESTONE
05.2014 - 09.2016
- Provided exceptional service to guests by immediately addressing needs and requests.
Education
Liberal Arts And General Studies -
Queensborough Community College of The City University of New York
OAKLAND GARDENS, NYCriminal Justice -
Francis Lewis High School
QUEENS, NYSkills
- Decision-Making
- Critical Thinking
- Communication
- Multitasking
- Time Management
- Organization
- Conflict Resolution
- Flexibility
- Trustworthiness
- Punctuality
- Adaptability
- Team Leadership
- Training Development
- Inventory Control
- Operational Efficiency
- Emergency response
- CCTV monitoring
- Safety compliance
- Team leadership
- Security procedures
- Attention to detail
Certification
- CPR/First-Aid/AED Certified, 12/21/24, 12/21/26
Accomplishments
- Customer Service Award, September 2025
Certificate Of Appreciation, October 2025
Courses
- Eight Hour Pre-Assignment Training Course for Security Guards, Interstate Security & Investigations INC., 11/01/24
- Sixteen Hour On The Job Training Course for Security Guards, Interstate Security & Investigations INC., 11/01/24
- Loss Prevention for Security Guards, Interstate Security & Investigations INC., 11/01/24
Timeline
Security Guard
GardaWorld Security
02.2025 - Current
Barbershop Assistant Manager
Gotham Barbershop
09.2020 - 09.2024
Inventory Manager / Valet Manager
Infiniti Of Bayside
08.2019 - 08.2020
Car Porter / Lead Valet Attendant
Infiniti Of Bayside
02.2017 - 02.2018
Banquet Server
Verdi's Of Whitestone
05.2014 - 09.2016
Snow Removal
Joe Anderson
10.2013 - 12.2016
Liberal Arts And General Studies -
Queensborough Community College of The City University of New York
Criminal Justice -
Francis Lewis High School