Adaptable professional with five years of aviation FBO experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the PVU Duty Manager position.
Overview
18
18
years of professional experience
Work History
Line Technician/GSE Mechanic
Signature Flight Support
01.2019 - Current
Oversee GSE equipment maintenance and repairs
Maintain PM schedules and records through various programs
Prioritize fuel quality control testing, maintaining ATA 103 standards, ensuring safe flights and no audit findings
Line operations coverage as needed, including aircraft fueling, towing, deicing and customer service
Master Automotive Technician
Auto Performance
09.2017 - 12.2019
Diagnosed vehicle malfunctions and performed required repairs
Performed scheduled maintenance according to manufacturer standards
Communicate with customers, ensuring they make informed decisions about their vehicles' needs
CNC Machine Operator
SilencerCo
06.2016 - 06.2017
Operated CNC machinery to produce parts and components with accuracy and precision
Inspected tooling regularly for signs of wear or damage
Technician and Assistant Manager
JJ's Oil Stop
07.2012 - 03.2016
Diagnosed vehicle malfunctions and performed required repairs
Communicate with customers, ensuring they make informed decisions about their vehicles' needs
Coordinate vendor deliveries
Tire and Lube Technician
Big O Tires
05.2011 - 06.2012
Performed oil changes, tire rotations, filter replacements
Installed and repaired tires
Make maintenance recommendations based on vehicle assessments
Assistant Manager
O'Reilly Auto Parts
03.2008 - 05.2011
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
Helped oversee the daily operations of the store, managing staff and inventory
Shift Manager
Little Caesar's
02.2006 - 01.2008
Trained and supervised new staff members
Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
Addressed customer complaints and resolved conflicts.
Education
Certification in Automotive Technology -
Universal Technical Institute
Sacramento, CA
Skills
5 Years as certified line technician
Knowledge in fuel QC tests, inspections and records, including multiple classes and certifications
Assisted in creating tenant/hangar space management system
Coordinating and conducting new hire interviews
Facilities management
5 Years of successful audits in fuel QC, safety and deice operations
Customer Service Representative/Shift Leader at Signature Flight Support, BBA AviationCustomer Service Representative/Shift Leader at Signature Flight Support, BBA Aviation