Antonio Pelaez Redden
North Chesterfield,VA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HVAC Installer
James River
04.2022 - 08.2022
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
Assistant Manager
Jersey Mike's Subs
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Supervisor
Burger King
02.2021 - 04.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Online Grocery Associate
Walmart
11.2022 - 01.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Carhop
Sonic
09.2022 - 10.2022
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Painter's Helper
Pelaez Painting
06.2021 - 09.2021
- Cleaned job site after project completion, removing tape, and tarps and inspecting for drips or inconsistencies in paint application.
- Cleaned brushes, rollers and Type equipment prior to use.
- Followed painter's directions for product application and site cleanup.
- Carried paints and painting supplies to each job site and positioned to comply with painter's instructions.
- Applied primers and rough coats according to painter's directions.
- Returned equipment and unused painting supplies to proper locations after each workday.
Education
High school diploma -
Lloyd C. Bird High School
Richmond, VASkills
- Physical Strength
- Tool Maintenance
- Electrical Wiring
- Positive Attitude
- Attention to Detail
- Customer Satisfaction
- Following safety practices
- Pre-installation Site Prep
- Food Handling
- Food Safety
- Food Service
- Kitchen Management Experience
- Culinary Experience
- Team motivation
- Customer Relations
- Product and service knowledge
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- Serv Safe
Timeline
Assistant Manager
Jersey Mike's Subs
12.2022 - Current
Online Grocery Associate
Walmart
11.2022 - 01.2023
Carhop
Sonic
09.2022 - 10.2022
HVAC Installer
James River
04.2022 - 08.2022
Painter's Helper
Pelaez Painting
06.2021 - 09.2021
Shift Supervisor
Burger King
02.2021 - 04.2022
High school diploma -
Lloyd C. Bird High School