Antonio Perez
South Gate,CA
Summary
Dynamic professional with experience across multiple Regal movie locations, excelling in operations management and guest retention. Proven leadership in staff training and development, enhancing team performance and community engagement.
Overview
15
15
years of professional experience
Work History
Deputy General Manager
Regal Long Beach
03.2022 - Current
- Completed the show schedule while maximizing show counts for high grossing movies.
- Completed the weekly manager and cast member schedule to ensure proper staffing level each day.
- Trained 2 managers to conduct job interviews and process orientation and all new hire paperwork.
- Motivated new hire and current cast members to deliver the best movie experience possible.
- Developed strong cast members to take initiative on tasks.
- Created a constant volunteer group while inspiring new cast members to join each time.
Assistant Manager
Regal LA Live
06.2010 - 06.2022
- Supervised day-to-day operations to meet performance and service expectations.
- Maintained clean and safe theatre environment to enhance guests' experience.
- Completed monthly inventory counts to verify stock levels and address shortages.
- Assisted in the opening of 3 new Regal locations including: Yorba Linda, North Hollywood, and Sherman Oaks.
- Helped at other locations including Camarillo and Long Beach.
Cashier/Night Crew Stocker
Smart And Final
04.2020 - 02.2021
- Worked flexible schedule and extra shifts to meet business needs during the 2020 Covid pandemic.
- Stocked various items including perishable foods.
- Process card and cash transactions while maintaining the safety protocols in place.
Guest Service Representative
Anschutz Entertainment Group, AEG
03.2011 - 03.2017
- Greeted and directed all guests to their seating location for 2 venues including the STAPLES Center and Microsoft Theatre.
Education
Associate of Science - Criminal Justice
East Los Angeles College
Monterey Park, CASkills
- Sales management
- Staff training and development
- Operations management
- Cross-training cast member coordination
- Guest retention through the Unlimited program
- Leadership and team building exercises
- Showmanship coordinator with local cosplayers
- Community engagement
- Social Media coordinator
Languages
Spanish
Full Professional
American Sign Language
Limited Working
Timeline
Deputy General Manager
Regal Long Beach
03.2022 - Current
Cashier/Night Crew Stocker
Smart And Final
04.2020 - 02.2021
Guest Service Representative
Anschutz Entertainment Group, AEG
03.2011 - 03.2017
Assistant Manager
Regal LA Live
06.2010 - 06.2022
Associate of Science - Criminal Justice
East Los Angeles College
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