Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Site Manager
PS 121 Armed Security
San Diego, CA
08.2025 - Current
Oversee the protections and safety of people and property
Comply with health & safety guidelines
Maintain a professional appearance and demeanor at all times
Make sound decisions independently and respond calmly under pressure
Stay alert and always maintain constant awareness
Report concerns or incidents
Communicate professionally with public and staff
(Contact Senior Program Manager: Yes, Name: John Rodinec, Supervisor's Phone: 619-562-2636)
Site Manager
Acuity International
San Diego, CA
09.2023 - 08.2024
My responsibilities as Site Manager are not limited to the day-to-day operations of a social service program. I oversee all staff and report to the Program Director. I ensure contractual requirements and client expectations are met at the site and provide reports as required. I ensure that all staff follow all policies and procedures and are performing in accordance with their job description. I ensure all services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard. The contract with ICE ended on 9/2024.
Clearance Held: T2 Moderate Risk Public Trust with ICE
Ensure contractual compliance with ICE/ERO policies and procedures.
Safeguard of sensitive information.
Monitors, tracks, and ensures site establishes internal, site-specific operation implementation instructions to meet contractual requirements.
Provides reporting on employee training, time and attendance, on the job training, and 1:1 supervision with Lead Case Manager and Case Manager.
Conducts daily internal meetings to ensure open communication, dissemination of information, review significant activities, and address any issues or concerns.
Conducts ongoing quality assurance to ensure compliance with all ICE/ERO policies and procedures, including identifying areas in need of improvement.
During my employment with Immigration and Customs Enforcement (ICE), I have worked with virtually every unit in Enforcement and Removal Operations (ERO), including, but not limited to:
Clearance Held: Secret
Criminal Alien Program
Jail Team
Transportation
ICE Air Operation Unit
Secure Communities / Priority Enforcement Program
Otay Detention Facility
Florence Detention Center
Institutional Removal Program
Detained Docket/Docket Officer
Collateral Duties
Criminal Alien Program
Acting Supervisory Immigration Enforcement Agent
Participated in numerous foreign and domestic escorts
Lead Immigration Enforcement Agent
Participated in Fugitive Operations
Flight Coordinator
Compliance Team
Flight Safety Operations
Served as Jail Inspector
Docket Control Officer
Prepared Order of Release on Recognizance
30 Day Detail with Homeland Security Investigations on Operation Falling Hero
Removal Coordination Unit
60 Day Detail at the Law Enforcement Support Center
Performed Telephonic Interviews
Conducted Roadside Interviews
Liaison with outside Law Enforcement Agencies
Liaison with Foreign Governments
Conducted field arrest
Worksite Enforcement with Homeland Security Investigations on Operation S & S Bakery
RISE Initiative Flight Operation
30 Day Detail with the Violent Criminal Alien Section (VCAS)
ICE ERO Booth at the San Diego Fair
Data Quality & Integrity Team
EAGLE ERO Subject Matter Expert (SME)
San Diego Jail Team statistician
Co-creator of SND Jail Team Data Program
45 Day Detail RGV Family Unit Processing
Completed ICE D Field Operations Training Program (DFOTP)
Attended Southern California Gang Conference
Participated in Red Ribbon Week at Veterans Elementary
Acting Supervisory Detention Deportation Office
Completed Joint Regional Intelligence Center Public Safety & Terrorism Conference
Completed Enforcement and Removal Intelligence Collection training
Completed ICE Enforcement and Removal Field Operations Training Program Prosecution Module
(Contact Supervisor: Yes, Supervisor's Name: Randy A. Callahan, Supervisor's Phone: 619-661-3824)
Adult Probation Officer
Maricopa County
Phoenix, Arizona, US
08.2006 - 04.2007
During my employment with Maricopa County Adult Probation, I was responsible for the supervision of a docket of 80 to 120 individuals. My duties also included but not limited to:
Report Writing
Law Enforcement Field Work
Administer Drug & Alcohol testing
Perform Field Interviews
Perform Telephonic Interviews
Conduct field arrest
Conduct surveillance
Locate and apprehend individuals
Electronic Monitoring
Collateral Duties
Liaison with outside Law Enforcement Agencies
Job Placement
Treatment Placement
Perform Counseling
Assist with Global Positioning System (GPS) Monitoring
Education
Master’s in business administration -
National University
San Diego, California, US
Bachelor's Degree - Psychology
San Diego State University
San Diego, California, US
12-2005
Skills
In 2018, I successfully completed Enforcement and Removal Operation Intelligence Collection Course (ERIC 805) In 2015, I successfully completed ICE D Field Operations Training Program (DFOTP) In 2011, I successfully completed ICE Air safety training In 2009, I successfully completed the ICE Alert I Training Program In August of 2007, I completed the ICE ERO basic academy class number 716 In 2006, I completed the basic academy for Maricopa County Adult Probation During this academy I completed training courses in the fields of interviewing, negotiation, 4th Amendment Law, and report writing
Proficient in the following Computer programs: Office 365, Excel, Outlook, Word, etc
Worked as a Flight Attendant with Continental Airlines from 1996 to 2006
Accomplishments
Supervised teams of 15 plus staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
16 years of Law Enforcement experience
Over 40 years of working with the public
Certification
Retired Law Enforcement Officer
Hold T2 Moderate Risk Public Trust with ICE
LANGUAGES
Spanish
Spoken: Advanced
Written: Intermediate
Read: Intermediate
Timeline
Site Manager
PS 121 Armed Security
08.2025 - Current
Site Manager
Acuity International
09.2023 - 08.2024
Deportation Officer
Immigration and Customs Enforcement
05.2007 - 06.2022
Adult Probation Officer
Maricopa County
08.2006 - 04.2007
Bachelor's Degree - Psychology
San Diego State University
Master’s in business administration -
National University
ADDITIONAL INFORMATION
Additional skills I possess are that I am a hard worker who is not afraid of responsibility. I get along and work well with others. I have received invaluable field experience working with multiple agencies and foreign governments. Due to this experience, I am extremely comfortable and confident working in the field. I have written numerous memorandums and significant incident reports. I have received an outstanding rating on every Personal Work Performance Review I have been served with throughout my career. I have received numerous times off, and cash awards. I have work experience as a liaison with multiple state, federal and local law enforcement agencies to establish working relationships between these agencies.
I have maintained a Secret Clearance Level throughout my career with Immigration and Customs Enforcement. I am proficient in Microsoft Office applications (Word, PowerPoint, Excel, ACCESS, & Etc.) specifically programs used by ICE.