Antonio Reese
Bessemer,AL
Summary
Knowledgeable with Management experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Attentive Assistant Store Manager offering 20 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environment Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Publix
Birmingham, AL
12.2003 - 01.2024
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Ensured compliance with all safety regulations throughout the store premises.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Advised managers on how best to motivate employees and increase their satisfaction levels.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed strategies to maximize sales and profitability.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Mcadory High School
Mccalla, AL05-2003
Skills
- Customer Relations
- Store Organization
- Loss Prevention
- Stock Management
- Operations Oversight
- Department Oversight
- Records Management
- Relationship Building and Management
- Business Development
- Stock Rotations
- Cash Auditing
- Employee Scheduling
- Upselling and Cross Selling
- Retail Operations
- Database Management
- Store Opening and Closing
- Workforce Management
- Sales Growth
- Hiring and Training
- Customer Service and Engagement
- Incident Reports
- Work Planning and Prioritization
- Attention to Detail
- POS Systems Operations
- Budgeting and Cost Control
- Performance Evaluations
- Sales Expertise
- Display Setup
- Motivational Techniques
- Operations
- Team Building and Leadership
- Inventory Countinga
Timeline
Assistant Store Manager
Publix
12.2003 - 01.2024
High School Diploma -
Mcadory High School