Accomplished professional with extensive experience at Talbert House, adept in Policy Enforcement and showcasing exceptional communication skills. Proven track record in improving operational efficiency and managing client relations effectively. Demonstrates effective time management and a results-driven approach, ensuring high standards of service and compliance.
Help manage daily office operations
Managing a caseload of 25-50 youth
Supportive services of youth and adults
Ensuring job performance standards are met with all ESP's
Adhering to all directives given by supervisors
Managing a caseload of 25-50 youth
Frequent site visits
Case noting on youth and sites
Facilitating Job Readiness Trainings
Facilitating New Employment Orientation and Hiring Events
Supervised a unit of 40 Court and Corrections clients
Managed staff ensuring all staff are in compliance with Standards of Operations
Overseen daily operations of unit
Attended weekly/monthly meetings
Ensured all shifts were staff to client ratio
Completed staff evaluations in timely manner
Worked collaboratively with clinical team
Adhered to all directives given by Associate Director
Assisted Operational Supervisor with daily operations
Monitored 40 clients on unit, ensuring their health and safety
Escorted clients to outside appointments
Managed direct report staff of 2
Assisted with scheduling and staffing
Maintained inventory of supplies needed for unit and client store
Shift supervisor with staff on duty
Monitored unit of 40 clients
Maintain required trainings and certifications
Monitored unit of 40 clients
Maintained required trainings and certifications
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary
Maintained a clean and safe home environment for patients, reducing falls and accidents
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients
Monitored youth in group home ages 12-18 years old
Developed strong rapport with clients by demonstrating empathy, understanding, and active listening skills
Maintained detailed documentation on client progress, enabling effective communication among team members and ensuring continuity of care
Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain a safe environment for all involved parties
CPR/First-Aid
CDCA
PREA
Clients Right Advocate Certification
Safety Officer Certification
CPR/First-Aid
CDCA
PREA
Clients Right Advocate Certification
Safety Officer Certification