Antonio Reyes

As a Mover with Undergrads, I assist customers with residential moving services by coordinating move-related tasks, handling household belongings, and ensuring items are properly packed, protected, and transported. I work alongside another mover to complete loading, unloading, and transportation assignments while maintaining efficiency and providing professional customer service. My responsibilities include:

• Communicating directly with customers upon arrival to confirm moving requirements and assess the layout of the residence.
• Evaluating household items and determining the most efficient approach to loading and unloading.
• Working collaboratively with another mover to safely handle, load, and unload furniture, appliances, and other household belongings.
• Wrapping and securing furniture and valuable items with protective materials to prevent damage during transportation.
• Organizing and strategically loading moving trucks and U-Haul vehicles to maximize available space and ensure items remain secure.
• Safely handling heavy and oversized items while following proper lifting and moving practices.
• Completing assignments by reviewing the finished move with customers and ensuring their expectations have been met.

Currently on educational leave while attending college.

Promoted to Team Lead after 9 months of work. In my role, I assist management in overseeing daily restaurant operations while directing a team of approximately 5 employees per shift. I am responsible for coordinating employee assignments, delegating tasks, training team members, and making operational decisions to maintain efficiency and productivity. My responsibilities include:

• Assigning employee positions and delegating tasks based on staffing needs and operational demands.
• Making independent operational decisions in the absence of a manager to maintain workflow and productivity.
• Training, developing, and assisting new employees with workplace procedures, food preparation, and customer service.
• Monitoring team performance and providing guidance to ensure responsibilities are completed efficiently.
• Overseeing food preparation, packaging, stocking, customer service, and general store cleanliness.
• Primarily leading closing operations, ensuring the store is cleaned, organized, and prepared for the following business day.

As a Team Member, I assisted with daily store operations, including customer service, food preparation, inventory stocking, and opening and closing procedures. I helped maintain an organized and efficient work environment while ensuring customers received prompt and friendly service. My responsibilities included:

• Opening and closing the store, preparing the business for daily operations and securing the premises at the end of the day.
• Preparing food products and occasionally producing items independently to maintain product availability.
• Managing customer orders, processing transactions, and providing friendly and efficient customer service.
• Monitoring and restocking food displays to maintain product availability and presentation.
• Handling cash, counting money, and assisting with accurate daily financial transactions.
• Conducting bank runs and transporting business funds for deposit.
• Maintaining store cleanliness, organization, and food safety standards throughout daily operations.