Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Antonio Riccardi

Toledo,OH

Summary

To seek full time employment that will allow me to grow professionally as well as becoming an asset to your team. Strong leadership abilities, proven organizational skills, above and beyond dedication to team members and guests

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Stop & Go Convenience Store
12.2024 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures and balanced tills.

Clerk

Pleasure 365
12.2022 - 06.2024
  • To educate customers on certain items and issues while still making them feel comfortable in this certain job environment. Restock product, inventory, cleaning, networking and hashing fun while doing it all
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Server

Cooper's Hawk Winery & Restaurants
01.2022 - 11.2022
  • My job was to make every guest feel like family once they come in give them the best experience possible no matter what come I’m happy you’re gonna leave happy come in mad I’ll make it my job to make sure you leave happy
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.

Supervisor

Levy Restaurants at Churchill Downs
10.2010 - 06.2020
  • Preparation of food recipes at the highest quality of Levy Standards.
  • Completion of executing food preparation in timely manner.
  • Servicing food quality for up to 1,500 guest or more.
  • Prompt resolving of customer complaints.
  • Accurate cost control of food production.
  • Pro-active guest and client relation.
  • Consistently provided professional, friendly and engaging service.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Line Cook

Beef O' Brady's
06.2011 - 01.2012
  • Insuring the highest of food quality at all times.
  • Completion of executing timing of tickets.
  • Multi-tasking and Detailed Oriented.
  • Sanitation of kitchen equipment.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Inventoried and restocked items throughout day.

Lead Line Cook

Wolfgang Puck Express Centerplate
01.2008 - 07.2009
  • Adhering to OSHA regulations.
  • Operating and maintaining of kitchen equipment.
  • Cross trained in all areas of positions within the establishment.
  • Responsible for fully training new team members.
  • Responsible for assuring recipe guide lines.
  • Assisted the FOH and BOH manger with food cost control and business Inventory.

Education

High school diploma -

Roy C Start H.S
Toledo, OH
07.2002

Skills

  • Organized and efficient server (10 years)
  • Cash handling expert (10 years)
  • Quick problem solver (5 years)
  • Up-selling capability (10 years)
  • Committed team player (10 years)
  • Courteous, professional demeanor (10 years)
  • High energy (10 years)
  • Flexible schedule capability (10 years)
  • Guest relations professional (10 years)
  • Food Production (10 years)
  • Food Preparation (10 years)
  • Food Handling (10 years)
  • Kitchen Experience (10 years)
  • Guest Services (10 years)
  • Host/Hostess (10 years)
  • Catering (10 years)
  • Food Safety (10 years)
  • Banquet Experience (10 years)
  • Inventory Control (6 years)
  • Cooking
  • Kitchen Management Experience
  • Busser (10 years)
  • POS
  • Retail Sales
  • Restaurant Experience (10 years)
  • Bartending (8 years)
  • Culinary Experience (10 years)
  • Meal Preparation (10 years)
  • Supervising experience (5 years)
  • Dishwashing
  • Food handling (10 years)
  • Restaurant management
  • Food industry
  • Food service management
  • Labor and food cost control
  • Safety reviews
  • Shift reporting
  • Attendance oversight

Websites

Certification

  • Food handler certificate
  • ServSafe
  • Food Handler Certification

Timeline

Shift Supervisor

Stop & Go Convenience Store
12.2024 - Current

Clerk

Pleasure 365
12.2022 - 06.2024

Server

Cooper's Hawk Winery & Restaurants
01.2022 - 11.2022

Line Cook

Beef O' Brady's
06.2011 - 01.2012

Supervisor

Levy Restaurants at Churchill Downs
10.2010 - 06.2020

Lead Line Cook

Wolfgang Puck Express Centerplate
01.2008 - 07.2009

High school diploma -

Roy C Start H.S