Antonio Riddle
Chicago
Summary
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
17
17
years of professional experience
Work History
Program Manager
Advanced Nursing Services
01.2022 - Current
- Responsible for administrative oversight, and supervision of case management and line staff
- Provide strong day-to-day administrative and supervisory oversight and ensure successful performance-based outcomes
- Maintaining the highest quality services and efficiency of programming, while fostering teamwork and integration among staff working in this program
- Develop effective relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction and trauma informed care
- Managed a caseload of 10-15 clients, conducting comprehensive assessments and developing personalized care plans to meet individual needs
- Achieving a successful service coordination rate of 92%, exceeding the departmental target by 12%
- Conducted comprehensive needs assessments to tailor services to client's specific socio-economic situations, resulting in a 25% increase in sustained positive outcomes
- Coordinated with community resources and service providers to connect clients with housing, healthcare, and financial assistance
- Utilized CHAMPS to document client interactions, progress notes, and case outcomes, maintaining up-to-date and accurate records
- Conducted crisis interventions, ensuring client safety and support during challenging situations
Assistant Teacher/Paraprofessional
McNair Elementary School
01.2017 - 01.2020
- Assist the lead teacher with daily classroom activities, including lesson delivery, material preparation, and instructional support
- Provide one-on-one or small group support to reinforce lesson content and address individual learning needs
- Relay information to parents as directed by the lead teacher, offering feedback on student progress and behavior
- Collaborate with teachers, school staff, and specialists to support student development and address individual needs
- Assist students with physical or developmental needs with personal care tasks, such as toileting, feeding, and mobility
- Ensure students' comfort and dignity while supporting their independence
Outreach Volunteer
JLM Abundant Life Center
01.2010 - 01.2017
- Company Overview: The JLM Abundant Life Center provides outreach programs, offers resources of opportunity, and daily services for residents in the East Garfield Park and neighboring communities
- Safeguard the facility, property grounds, and equipment
- Personally assist program leaders and administration
- Monitor daily visitors, program participants, and welcome official and distinguished guests
- The JLM Abundant Life Center provides outreach programs, offers resources of opportunity, and daily services for residents in the East Garfield Park and neighboring communities
Teacher Assistant
Aberdeen School District
01.2008 - 01.2017
- Provided support for classroom teachers K –12 in the Aberdeen School District
- Support included instruction, paperwork, and sometimes lesson planning
- Gave support to K –12 students in common core subjects not limited to mathematics, reading, and writing on an individual, class, or small group basis
- Presided over an average sized class of 20 students in the absence of a teacher
- Helped organize school events, trips, and extracurricular activities
Mentor
Regional III Mental Health Center
01.2009 - 01.2010
- Partnered with staff, legal guardians, and others to create opportunities and environments that empowered teens to live successful and productive lives
- Lead professional, cultural, educational, social, recreational, and vocational activities for training and development
- Disseminated community resources and link participants to literature
- Provided job readiness and core skill training workshops
- Offered mentoring sessions and discovered areas of improvement
Education
Associates of Science - Applied Science
Mary Holmes College
West Point, MississippiSkills
- Staff Supervision
- Case Management
- Team Building
- Leadership Development
- Engagement of High-Acuity Homeless Clients
- Housing Navigation
- Outstanding Written Verbal Communication
- Reporting
- Mac & PC Proficient
- Internet Savvy
- Motivational Interviewing
- Coordination
- Detail-oriented
- Strategic planning
- Process improvement
- Problem-solving
- Project management
- Project coordination
- Team leadership
- Decision-making
- Team leadership and direction
- MS office applications
- Training and development
- Policy and procedure improvements
- Critical thinking
Timeline
Program Manager
Advanced Nursing Services
01.2022 - Current
Assistant Teacher/Paraprofessional
McNair Elementary School
01.2017 - 01.2020
Outreach Volunteer
JLM Abundant Life Center
01.2010 - 01.2017
Mentor
Regional III Mental Health Center
01.2009 - 01.2010
Teacher Assistant
Aberdeen School District
01.2008 - 01.2017
Associates of Science - Applied Science
Mary Holmes College
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