Antonio Rivera
Greenwood,IN
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
Work History
Team Lead
Sam's Club
07.2023 - Current
- Coached team members in techniques necessary to complete job tasks.
- Provided optimal floor coverage to meet daily goals.
- Worked with team to identify areas of improvement, standards and raise overall productivity.
Team Lead
Walmart
08.2019 - 07.2023
- Involved in hiring process, scheduling interviews and recruiting talent.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Department Manager
Walmart
05.2012 - 08.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create weekly and monthly sales plans based on sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Server
Cracker Barrel Old Country Store Inc
09.2014 - 09.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Business Management
Indiana University Bloomington
Bloomington, IN05.2013
High School Diploma -
Ben Davis High School
Indianapolis, IN05.2008
Skills
- Operational Efficiency and Safety
- Process Improvement Initiatives
- Field Support
- Task Monitoring
- Performance Improvement
- Customer Satisfaction
Languages
Spanish
Professional Working
Timeline
Team Lead
Sam's Club
07.2023 - Current
Team Lead
Walmart
08.2019 - 07.2023
Server
Cracker Barrel Old Country Store Inc
09.2014 - 09.2016
Department Manager
Walmart
05.2012 - 08.2019
Bachelor of Science - Business Management
Indiana University Bloomington
High School Diploma -
Ben Davis High School