Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonio Rodriguez Jr

Mission

Summary

Proven Sales Manager at Verona Event Center, enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at sales and customer service with talent for interacting with staff at all levels of organization and public.

Overview

14
14
years of professional experience

Work History

Sales Manager

Verona Event Center
01.2019 - Current
  • Worked more than 40 hours a week also including night shits.
  • Handled private and confidential information such as names, addresses, date of birth and credit card information.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships w through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with more than 100 customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Associate

Verona Event Center
01.2014 - 01.2019
  • Worked more than 40 hours a week also including night shits.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Handled cash transactions that some times exceeded $5,000 dollars efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

General Laborer

Verona Event Center
05.2011 - 01.2014
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Assisted team members with tasks that require group effort.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Multitasked with sometimes up to 5 tasks at a time.

Education

Certification of Completion - HVAC Technician

South Texas College
McAllen, TX
05.2014

High School Diploma -

Veterans Memorial High School
Mission, TX
05.2011

Skills

  • Team player
  • Effective negotiation
  • Closing Techniques
  • Customer Service
  • Self Motivation
  • Interpersonal Skills
  • Upselling strategies
  • Professional Demeanor
  • Cash register experience
  • Problem-solving abilities
  • Multitasking Abilities
  • Efficient Transaction Processing

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Sales Manager

Verona Event Center
01.2019 - Current

Sales Associate

Verona Event Center
01.2014 - 01.2019

General Laborer

Verona Event Center
05.2011 - 01.2014

Certification of Completion - HVAC Technician

South Texas College

High School Diploma -

Veterans Memorial High School
Antonio Rodriguez Jr