Janis Elizabeth Jimenez
Phoenix,AZ
Summary
Eager to apply existing skills and acquire new abilities within a positive, forward-focused, and ambitious environment. Excited for the opportunity to assist in client care while using elements of personal knowledge, passion, and curiosity towards professional growth. Hungry for fresh challenges and new perspectives. Focus on healthcare, client wellness, staff performance, fiscal growth, and inventive/emerging business models.
Overview
17
17
years of professional experience
Work History
Retail Consultant
Zen Leaf
08.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- ADHS Fingerprinting Certified.
- TREEZ POS
- SWEED POS
- MJ Freeway POS
- Helped meet changing demands by recommending improvements to business systems or procedures.
Manager
Monroe’s Hot Chicken
11.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Assistant Manager
Mazor Collective/Giving Tree
06.2020 - 12.2022
- ADHS Fingerprinting Certified.
- MJ Freeway POS
- TREEZ POS
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in the workplace.
- Helped with planning schedules, and delegating assignments to meet coverage and service demands.
Lead Office Manager
Sweet Principles
09.2018 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Worked with chefs to plan menus according to client needs and budgets.
- Handled catering scheduling, ordered food, and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Lead Chef
The Mint Dispensary
09.2018 - 08.2019
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Caretaker/Provider
Jordan Health Care Services
06.2009 - 10.2017
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
Education
Southern Career Institute
San Antonio, TX11.2010
High School Diploma -
Mccollum High School
San Antonio, TX2008
Skills
- Hard Skills Soft Skills
- Product knowledge
- Sales strategy development
- Staff training
- Visual merchandising
- Team leadership
- Market research
- Performance analysis
- Problem-solving abilities
- Analytical thinking
- Multitasking
- Customer relationship management
Timeline
Retail Consultant
Zen Leaf
08.2023 - Current
Manager
Monroe’s Hot Chicken
11.2022 - 07.2023
Assistant Manager
Mazor Collective/Giving Tree
06.2020 - 12.2022
Lead Office Manager
Sweet Principles
09.2018 - 08.2022
Lead Chef
The Mint Dispensary
09.2018 - 08.2019
Caretaker/Provider
Jordan Health Care Services
06.2009 - 10.2017
Southern Career Institute
High School Diploma -
Mccollum High School