Hannah Olson
Tucson,AZ
Summary
Detail-oriented individual with exceptional communication and interpersonal skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess/Beverage Server
Blue Wasabi
02.2024 - 08.2024
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer satisfaction by efficiently delivering beverages to guests in a timely manner.
Front of House Team Member
Panera Bread
09.2023 - 05.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
- Taking orders from customers and ringing them up quickly and accurately
- Responsible for greeting the guests and completing their order, keeping the bakery clean/stocked and orderly.
Cross Trained Team Member
Raising Cane's
05.2023 - 09.2023
- Successfully trained in various positions including cashier, cook, and food prep, ensuring flexibility and efficiency in meeting customers needs
- Demonstrated proficiency in handling multiple tasks simultaneously, from taking orders to preparing food, contributing to a smooth and well coordinated workflow.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Front of House Team Member
Chick-fil-A
12.2022 - 09.2023
- Provided top-notch customer service by warmly greeting guests, taking orders accurately and ensuring a pleasant dining experience
- Maintained a clean and organized front of house area, restocked supplies promptly, and collaborated with team members to deliver efficient service.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
Sales Associate
Tillys
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Undergraduate - Nursing
University of Arizona
Tucson, AZ05.2028
High School Diploma -
Casteel High School
Queen Creek, AZ05.2024
Skills
- Delivering outstanding customer service
- Strong communication skills
- Addressing client needs
- Resolving issues promptly
- Relationship Building
- Judgment and Decision Making
Timeline
Restaurant Hostess/Beverage Server
Blue Wasabi
02.2024 - 08.2024
Front of House Team Member
Panera Bread
09.2023 - 05.2024
Cross Trained Team Member
Raising Cane's
05.2023 - 09.2023
Front of House Team Member
Chick-fil-A
12.2022 - 09.2023
Sales Associate
Tillys
10.2022 - 01.2023
Undergraduate - Nursing
University of Arizona
High School Diploma -
Casteel High School
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